Neil Ende and the Technology Law group were amazing

Neil Ende of the Technology Law Group, lawyers in washington DCGetting a letter from the FCC demanding what could be trucks full of paperwork, essentially every scrap of paper on every customer we’ve ever had, is right up there with getting a letter from the IRS saying they’re auditing you for the last 7 years. It would have been extremely long, difficult and expensive even if we made it through without much damage. We were very fortunate to have talked to the right attorney. Neil Ende and the Technology Law group wrote one letter responding to the FCC attorneys, and we never heard from them again.

I had already bought a new high speed printer because I assumed we were going to have to rent a truck to get all the paperwork they were demanding to Washington. But Neil Ende was like the Jedi master, Obi-Wan Kenobi, who convinced the storm troopers that these weren’t the droids they were looking for. He pointed out numerous issues with their request, questioned their jurisdiction, explained that we weren’t really a phone company but an internet search service, and changed the game entirely on them. Ultimately I think he simply showed them that we weren’t an easy or maybe even appropriate target to go after and they left us alone. That was just over two years ago.

Neil Ende epitomized the difference between a good lawyer and a great one, in that he had the experience and understanding to see a totally different approach that was a hundred times better than even winning the dispute.

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