First National Merchant Solutions and Payfuse

I write about the good ones, but I’m also going to point a few bad choices we made along the way. First National Merchant Solutions isn’t all bad, but it definitely has some issues. I signed up with First National Merchant Solutions in 2003 and have used them for the past six years and my business has grown from a couple thousand dollars a month if that, to over a million dollar a year business. So I’ve stuck with them through a few issues and been a loyal customer. I was in their affiliate program before although I really didn’t promote it because I really wasn’t sending people to them for the commissions.

The bad side is definitely their customer service. And support for their payfuse gateway is non existent. I say that because it took weeks to get the login and password and it recently took five days of calling every day and having to fight with customer service just to get someone from payfuse to actually call you back. Payfuse definitely has issues and if I was doing this again, I’d definitely use a more main stream service. The interface works once you figure it out, but it’s very funky and awkward. And you can’t make refunds on orders late at night. When you ask them about it during the day it works but late at night some things don’t seem to work for some reason.

I’m going to go back to paying $50 a month for paypal’s payflow pro instead of payfuse. I thought it was worth it because it would remove one issue between the merchant account and the shopping cart, but it doesn’t. It puts one in between that nobody can solve or fix anything on.

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading ... Loading ...

    No Comments »

    No comments yet.

    RSS feed for comments on this post. TrackBack URL

    Leave a comment

    Random Testimonials

    Testimonial 1065 out of 1983

    Thank you for your truly exceptional service – it’s much appreciated.

    Thank you very much, it’s been fantastic doing business with you.

    Best regards,
    Henry Moodie
    MySecretary247.com


    Testimonial 1097 out of 1983

    Have I told you lately how ‘amazing’ your CUSTOMER SERVICE is??? ;} You have the WOW-Factor, nailed!!! ;}

    You are really good and so customer oriented! It’s really inspirational! Thanks again for all that you do!! If you ever need a referral, you can count me in!!

    Peggy Boehmer
    wildlifeharvest.com


    Testimonial 607 out of 1983

    Your company was amazingly helpful to me recently. I'm a dentist, and we do
    Sedation Dentistry, where we can sedate our patients, and correct their dental problems while they are relaxed and comfortable. We are beginning a radio marketing program, and wanted to tie it into a vanity, toll free number, that would transfer to a cell phone in the office, so we could identify those people who were responding to the radio ad.
    We tried unsuccessfully with several cell phone carriers, and none could give us a memorable number we could use in our marketing. Then I found your website, and within a few minutes, we had over 50 great "vanity" numbers from which to choose. And for less than $50, too. But your service didn't stop there - I still didn't know what to do next, ie. how do I get this number to ring to my cell phone? Then your very detailed instructions arrived in my e-mailbox, and within minutes, we were up and running. Absolutely great service!

    Dr. Michael Ariana


    Testimonial 479 out of 1983

    I just wanted you to know how useful this web site has been for me. I have secured some useful toll free numbers through your instant 800 look up.

    Thanks, Tim


    Testimonial 613 out of 1983

    Thanks for a great service. If it wasn't for your systems and service I would never be able to find great numbers like (888) 44 EMAIL for our email marketing solutions at www.edigitalmail.com I will continue to recommend your service to others as there is no other value out there.

    Noah Gamer
    GAMER & Associates Team


    Testimonial 904 out of 1983

    Your ebook was tremendously helpful in so many areas. It's funny how something so simple can sometimes seem so complex. The idea that one can create a lucrative residual income from a vanity number alone is difficult for some people to grasp. The way you take the reader from infancy stage to old age so that at the end he has a complete understanding of the industry, the concepts, the history, and the possibilities is really well done.

    I have bought several other toll free and vanity numbers through your service, and I would never go anywhere else. To me, you are to vanity numbers what GoDaddy is to URL's.

    Scott


    Testimonial 1754 out of 1983

    Very personable, very patient both Bill and Rita.

    wendy hermance
    Sullivans Island, South Carolina


    Testimonial 1342 out of 1983

    Your website and your customer service was excellent. You gave me great ideas how to find the best toll free number for my newly formed company. I appreciate all your help.

    Kind regards,
    Gabriella Vidak
    Bang Out USA, Inc.


    Testimonial 1670 out of 1983

    Helicopter Flight Training and Employment, Spelunking TrainingThanks for the informative site Bill. I've learnt a lot about Toll-Free Numbers and look forward to increasing revenue through their use.

    Kind Regards,

    Kristian Aboud
    www.WildNative.com


    Testimonial 1596 out of 1983

    Really amazing! You answered the phone as your web site said you would and explained everything in a clear and concise manner. You delivered as promised and in a matter of minutes I was up and running with my own personal toll free number! I dialed the # seconds after paying for it and it worked perfectly.

    Bill, Thank you very much!

    Glenn Alterman
    Alterman Insurance Services