TollFreeNumbers.com
 
Original Marketing, News and Articles about toll free numbers... Dec. 2002

 
in this issue

What is Shared Use?

New Search Capabilities

Toll Free News: Transitions in Telecom

2.9 ¢/min 800 with NO fees!

Reduce your junk mail

Mandi by Speech Phone



What is Shared Use?

Toll free numbers have several unique capabilities that local numbers don't. And one of the most important of those is the ability to route calls to multiple terminating locations. Calls can be routed to different locations based on almost anything from the time of day, day of the week, location of the caller, or even random or regular distribution. Large organizations often route the call to the nearest or local office or branch of a large organization. And although it's important to remember that each toll free number can only have one end user, that official end user can arrange for the calls from one area to be routed to one location while calls from other areas go to another location.

This routing capability means an "end user" of a good toll free vanity number can arrange for a specific area to be routed to a particular local end user in that area, which is often called "Shared Use." There are some difficulties with Shared Use, many of which come from number owners neglecting the licensee's point of view, but it is clearly a very valuable and appropriate thing to do with a good number that's geared toward localized services. A caterer in New York, for example, can't deliver food to a party in Los Angeles. The food gets too cold. There are some issues which have to be considered and shared use isn't the get rich quick plan that it might appear at first glance. But shared use is definitely an inherently better use of a number than blocking the rest of the country which you can't service.

There are several issues which need to be considered including territories, advertising types and coverage, trademark issues, domain names and web sites, terms and agreements, customer service and your sales approach. I'll be addressing several of these issues as we put together a comprehensive system for marketing shared use numbers and then for servicing them as well. Shared use isn't usually as easy or profitable as it seems at first, but it can be a very viable business with a good number, especially if you have contacts within the industry. But don't forget, it's still more profitable to use a good number to build your business than it is to market the number to other people.

We're getting thousands of visitors per day looking for good toll free vanity numbers. If you have a good number and would like to offer it to other people that are actively looking for something, get in touch with me right away, so we can include you in our database.

Misc Notes:

There was an interesting article in Telephony Magazine by Chris Sewell, about wrong numbers. And if you get a lot of wrong numbers or use them in your marketing, please email me.

The 800 Classified section is being discontinued because of our new Active Number Database. And if you have any good vanity phone numbers available, email me if you'd like them to be listed and promoted from our site. (There's no charge - more on this coming soon!)

I am going to be promoting shared use, but I'd also like to hear about any difficulties or problems that people have had with shared use. I'd like to address them and help improve the industry.

Attention Website Designers:
I have a couple good vanity #s for help with some intenet projects.

Wrong Numbers?
If you get many wrong numbers/misdials or market to them, or even just have any funny stories about them, let me know. I'm writing an article about this next.

 

Also coming next issue, "Creative Advertising Ideas for Vanity # Businesses" and "What to look for in a vanity number."

I hope the information in this newsletter has been helpful. I write every article to try to help you, and I am sharing this information with you because I want you to think of me a YOUR personal toll free consultant.

Thanks to everyone who wrote about my wedding. And I wish everyone a very happy and healthy holiday and a prosperous new year.



  Dear Bill,

First of all, Happy Thanksgiving and Happy Holidays. Things definitely sneak up on me. I know I'm pretty late with this newsletter but I've got some good stuff for you and really hope it's helpful.

First I've improved and added some cool new things to my vanity number lookup. I've also got some valuable new services and helpful ideas for you. My goal as always, is to be your toll free consultant and help you with everything toll free.

 
 
 
  • New Search Capabilities
 

We've added several very exciting new features to our vanity number lookup tool. We've added two new search tools to our lookup as well as some real aesthetic improvements. My goal is to create a place that anyone can go to find ALL the possible vanity numbers available that relate to their business. This will also give vanity number owners red hot leads of prospective customers that recognize the value of, and are actively looking for a good number!

Our vanity number lookup still searches the SMS 800 database, but now it also searches our Active Number Database and suggests potential active vanity numbers, not just exact matches but any searches containing relevant keywords. This means anyone searching for anything related to your number will be told that your number may be available along with a way to send their name and contact information to you.

Another exciting new feature is our Mandi number search that locates local vanity numbers to match the search string. Mandi is a speech recognition based service that will answer your phone, try you at multiple numbers, allow you to screen your calls, read your emails and even answer them. There's more about Mandi below but these local numbers forward your calls to any local number in the country and have portability like toll free numbers.

We've also made a few aesthetic changes and added some rotating tips. Check it out and try a few searches for yourself. Try a few searches for yourself or just click here to see a sample that shows both the Active Number results along with a Mandi number.

 

A sample of the new lookup results.

 
  • Toll Free News: Transitions in Telecom
 

These are tubulent times in the Telecom Industry. Even the biggest industry leaders all seem to be stumbling. We've all heard names like Worldcom, Global Crossing and Cable and Wireless not to mention dozens of smaller companies that don't make the main stream news. Visitors sometimes ask how long a company's been in business, but what they're really asking is can I count on you?... Unfortunately the answer is that today, the only thing you can count on is CHANGE. And if you don't want to get run over by this change it pays to understand the mechanics of the system and how to protect yourself

The only real security you have with toll free numbers revolves around their unique portability. Toll free numbers first came out in the 60s, but their real popularity didn't explode until the introduction of a concept called portability. Toll free numbers are portable two ways. End users can change the ring to number, and they can also change the carrier. And therein lies the ultimate security of the end user, because even if a carrier just disappears completely, you can always change carriers.

Many people are more familiar with domain names, and toll free numbers actually have some similar mechanics. Domain names have a registrar that maintains the end user information and a host which provides the actual web space. Toll free numbers have a RespOrg (which is short for Responsible Organization, the term for companies that have access into the SMS800 database) which maintains the end user information and they also have a carrier or phone company which carries the traffic to the end user's designated number or trunk. This may sound complicated but it helps to understand this when you have to move your toll free service or if you have any problems.

To transfer a toll free number, you just contact the company you're transferring it to. They will give you a RespOrg Change form, which should be faxed back to your new carrier. Some carriers also want a LOA (Letter of Authorization) and a bill copy. They will then send it by way of their RespOrg department to the releasing company's RespOrg, which should within a couple days usually release or reject the RespOrg change.

You often have to follow up and push them to process the paperwork because RespOrg departments are notoriously out of touch and claim that it's been rejected out of habit even if it wasn't even sent yet. There are also a couple 3rd party resporgs that don't carry the traffic but maintain your ownership. This is important because phone companies DO make mistakes even with valuable numbers. If you have a really valuable number you might want to consider protecting it with one of these services. Anyway, knowing this process or at least having someone available that does, is your best security for your toll free number.

 

If you need help, or have questions, just ask

 
  • 2.9 ¢/min 800 with NO fees!
 

While working on my new site 800Numbers.com< /a>, I found a great reseller and we worked out a special deal for my preferred clients to get toll free service and long distance for only 2.9 ¢ per minute with NO setup, NO monthly fee, and NO minimums or requirements at all!

I'm not allowed to advertise or promote this rate anywhere because it under cuts all their of their agents and nobody makes any money at that rate. Actually somebody does make a little because we're donating 2% of the bill to Easter Seals. I'm doing this because my goal with this newsletter is to be your toll free consultant and bring anyone marketing with toll free numbers the absolute best news, advice and deals possible.

In some areas it's 3.9 ¢ per minute and in some areas it's not available at all, because of the charges and tariffs of the local phone companies. Enter your area code and exchange below to check your area and compare it to whatever you're using because no other switched service can touch this. It's easy to set up and you can even transfer an existing toll free number too.

Also take a moment and send this to anyone you know that has a toll free number or even anyone that just makes a lot of long distance calls. This really is a great deal and I hope it helps a lot of people!

 

 

Enter your area code and exchange for Toll free plus Long distance for as low as 2.9 ¢ with no monthly fee!

 • As low as 2.9 cents per minute state to state
 • Straight 6 second billing increments
 • NO MONTHLY  FEES or MINIMUMS even for Toll Free #s!
 • NO CONTRACT REQUIRED and  NO CATCH

Residential Line  
Business Line

( ) - XXXX

 

or sign up online here!

 
  • Reduce your junk mail
 

Anyone on the internet today knows how oppressive the onslaught of junk email is today. It feels like we're all drowning in email most days. Anyone with a website knows that there are spiders out there crawling the internet just looking for your email address. They suck it up and sell it a hundred ways to Sunday before you can blink. And you get an avalanche of porn, viagra, get rich quick schemes and million other equally useless junk. There's probably no way to really avoid it, but there are some simple things you can do to avoid it. I recently learned a new trick to hide from web crawling spiders that I wanted to share with you.

A friend that does email marketing (proper email marketing!) Shared this trick with me and I wanted to share it with you. To understand how it works you have to understand just a little of what web crawlers do. They jump from page to page around the internet searching for email addresses by downloading the html page and then just searching for @ signs. They take the text immediately in front of and after the @ sign and bingo they've got you. But now you can fight back with this simple java script that hides your email from the web crawlers.

This is the java script I use on my page.

<script language=javascript>
    <!--
    var x1 = "NAME";
    var x2 = "DOMAIN.COM";
    document.write("<a href=" + "ma" + "ilto:" + x1 + "@" + x2 + ">LINK TEXT OR IMAGE</a>")
    //-->
</script>

You'll want to put your switch the capitalized parts (the parts in red) with your email and either use your own image or just replace the red text with your own link text.

That's all you need to disguise your email from those nasty spam-spiders while letting your visitors see and use it as easily as ever. Many people use submission forms to try and hide their email but it's still embedded in the action. So this works even better and it's really not hard to do. If you have a website with your email address on it today, you're crazy to leave your email address unprotected.

 

 
  • Mandi by Speech Phone
  I always look for and try to bring you the best toll free related service. Mandi (My Automated Natural Dialog Interface) is definitely one of the best but it's not a toll free service at all. It's a very professional speech recognition based virtual assistant service that can answer your calls, screen your calls, trying you at multiple numbers and telling you who's calling and taking messages for you. She can call anyone in your contact manager for you, return phone calls and even read and answer your email for you.

She'll let you change the ring to number over the phone or the web. She'll protect your privacy and forward calls to you anywhere in the country for as low as 5 cents per minute (less than most toll free services). Mandi is available in a dozen area codes in California and will be coming to several dozen other states soon. But for a phone number geek like myself, the coolest part is that you can get great local vanity numbers from them. That's why I'm so excited to announce that our lookup tool now searches Mandi numbers too. Try our new lookup and see if you can find that number you always wanted in your own Mandi number and you'll not only get a cool number, but a great new virtual assistant too.

Contact Speech Phone

 

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