What you need to know to transfer to any other company

One of the biggest advantages of using our independent service is that you can use any phone company you want for the ongoing service. I provide a few options to make it as easy as possible for customers, but the most important thing to remember is that this is your number and you can transfer it to any toll free provider your want.

All you need to do is to get the form they use to transfer toll free numbers. It’s usually called a Responsible Organization (sometimes abbreviated as Resporg) Change Form or an L.O.A. I’m collecting the forms of many companies, but you’ll need to fill their form out and return it to them. They will enter it into their system and then forward the request to the releasing carrier when they’re ready for it.

Resporg forms vary but they aren’t that hard. You should know the customer information since that’s you. One question you might not know is the previous phone company name, “Resporg.com.? Our resporg ID is QZA01, and if there’s room you can add our fax # (800-FAX-0095). Some Canadian forms ask our address which is on the third page. The only other question that some companies have on their resporg form is whether the services is Switched or Dedicated. Unless you’re a very large account the standard answer is Switched.

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    5 Comments »

    Titus says:
    March 11, 2008 at 4:44 pm

    I recently disconnected my service with Onebox. Do I lose my number if I don’t re-activate it? I bought the ownership of my toll free number through your service.

    Titus

      Bill Quimby (678 comments.) says:
      March 11, 2008 at 8:22 pm

      Yes, if you don’t transfer it or keep it active you will definitely lose the number. We provide a one time service, activating the number for you, and you can transfer it as much as you need to, but you have to keep it active.

      .Bill Quimby.

        Sam Thompson says:
        April 13, 2009 at 10:44 am

        To transfer my numbers, my service provider is requiring that I have a copy of my current bill to inlude with the RESP ORG Auth form. What can I do since you do not send me a bill?

        Thanks,
        Sam

          Bill Quimby (678 comments.) says:
          April 13, 2009 at 6:33 pm

          Give them the Toll Free Birth Certificate™. It’s page two of the toll free manual pdf attachment that Gloria emailed you after the activation. I can resend that to you if you need it.

          Bill

            Rl says:
            April 18, 2009 at 2:15 am

            I had some toll free numbers for 15 years for my business. I became affiliated with another company who used the information I supplied to them, my name, company name and address and carrier. They submitted an RESP ORG form with the above information and signed the form. Although I had a password on my PHONE account, the phone company released the numbers to the other company. I made complaints to both phone companies and the public utilities department. So far no luck in getting the numbers back. They say the other company claims they belong to them and I have to sue in court to get the numbers back. Be careful-passwords will not protect the numbers. Does anyone have any suggestions on what else can be done?

              1 ping

              We want to get rid of our customers! at TollFreeNumbers.com says:
              June 11, 2008 at 10:36 am

              [...] bottom line is that we’ll definitely do whatever we can to help transfer your 800 number as quickly as possible and work with the new company, but we can’t release it to them until [...]

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