Toll free service to a cell phone

Many phone companies don’t like to provide toll free service to a cell phone for three reasons. It costs them a little more to terminate the calls to a cell phone, they don’t get the outbound long distance which they always want to sell too, and they’re usually smaller accounts too. So most companies just say they can’t or won’t do it. It’s really not that they can’t but they just don’t want to or quite often don’t know how.

Most cell phone companies and voip companies are usually pretty ignorant about toll free service and how to process transfers, not to mention how to help you get a good number. To be fair though, I don’t know how to even use half the features on my own cell phone so I couldn’t begin to do their job. But I really focus on finding valuable vanity numbers and have gotten good numbers for tens of thousands of s over the past 12 years so I’ll be happy to help you. And the bottom line is that you can certainly point any toll free number you find with our site to any cell phone company you want.

Look in the toll free manual that we email you after you activate a number for an explanation of the process of “Picking Your Provider” and some forms. You can of course take your number to any company you want but we also try to make it as easy for you as possible to get not only the best number but the best service for your needs too.

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    11 Comments »

    Manny Camacho (1 comments.) says:
    October 19, 2007 at 7:05 am

    I really would like you to help me find a toll-free number that I could use (and like)!

    I’ve tried your “look up!” above a few times. Sometimes it sends stuff. Sometimes it doesn’t.

    How can I keep searching without bothering you until I find one. I am serious about purchasing a number (at least at the lowest rate – unless a spectacular number comes up.

    Thank you for your service. I would also like to know who does the 2.9 service with no fees! :)

    Manny Camacho.

      admin says:
      October 19, 2007 at 8:18 am

      The Keyword emails often get filtered and put into your spam folder. That is probably what is happening, why you’re only getting some of them. The others are either in your spam folder or are being blocked bf they even get to you.

      You don’t need to decide what service you want before you find and activate a number. We give you information on options and try to help you with that in the Toll Free Manual you get after you activate a number. We’re also putting that information and more in the Providers section but unfortnately that isn’t done yet.

      Bill

        Jason Hewlett (1 comments.) says:
        January 15, 2008 at 10:24 pm

        I am VERY interested in using your services. I am a cell phone based business, run my “office” out of my home, or wherever I am for that matter. Questions: Can I receive calls to my cell phone that are live or are they only forwarded as messages? Can I have multiple cell phones be forwarded with LIVE calls?

          Bill Quimby (666 comments.) says:
          January 16, 2008 at 1:33 am

          Hi Jason!

          You can certainly forward a toll free number directly to your cell phone. From the cell phone companies point of view, it’s just an incoming call and you don’t need to even talk to them. You can have multiple toll free numbers pointing to your cell phone.

          If you were asking if you could point your toll free number to multiple local numbers or cell phones, you probably need to look at the Enhanced Voicemail services. They can try you at multiple different numbers and take messages etc.

          Bill Quimby

            Sheryl Deming says:
            September 22, 2008 at 9:17 am

            I am looking for an 800 # to be directly connected to my cell phone for my home based business. I do not have access to hard line phone service at this time and really need an 800 # to get my business moving. Please help!

              Bill Quimby (666 comments.) says:
              September 23, 2008 at 4:30 pm

              Sheryl,

              Absolutely! Any number you find available can be pointed to any cell phone number. Most cell phone companies are pretty dumb about toll free service but fortunately you don’t need to use the cell phone company to get the calls to your cell phone. Just like any phone company can send calls to your cell phone, any company can provide the toll free service going to your cell phone.

              One of the best options we recommend is PNG. They do a great job and don’t care at all that it’s a cell phone. It’s 3.9 cents per minute and $2.99 per month. It’s a good deal and I always tell people that it’s smart to start by sending the calls to your cell phone. If your business or needs change in the future you can always change the ring to number. I hope that helps. Let me know if you have any other questions or need help with anything else.

              Bill

                matt k says:
                November 12, 2009 at 1:38 am

                I called ATT wireless b/c I have an ATT cell phone and I asked them about 800 numbers and they said that they dont do that. But after seeing this blog I guess it doesn’t matter what they say right? Your company can do all the work and have my custom 800 number linked directly to my cell phone right? Also I moved from FL to CO and have not switched my area code. Will the calls I get from the residents here in CO be long distance calls or does the 800 number do something so that they are no longer long distance calls? Thank you so much for your time and help. My business is depending greatly on the service you can possibly provide for me. Thanks again.
                -Matt

                  Bill Quimby (666 comments.) says:
                  November 13, 2009 at 11:10 am

                  Matt,

                  What they said is correct, but you have to put the emphasis on THEY. They said, THEY don’t do that. That doesn’t mean it can’t be done. They just don’t do it.

                  Fortunately you don’t have to rely on a cell phone company to send calls to your cell phone. Any company can. We often recommend PNG or one of the enhanced voicemail services for that because they have no problemm with it. We include the form for PNG in the toll free manual that you receive after you activate the number and there’s a list of enhanced voicemail services in there too.

                  See http://www.tollfreenumbers.com/800-numbers/cell-phone#post-2843 for more.

                  Bill Quimby

                    mary poissant says:
                    November 16, 2010 at 7:07 pm

                    for each question above about toll free cell phone service I still don’t see the direct answer to their questions:
                    Can an 800 number linked to my cell phone number from att be answered by me or does it go directly into voicemail without me being able to answer the phone?

                    Why is it a purchase for cell phone 800 number prior to being able to view the manual? Seems to me this may be more difficult than the generic limited replies above?

                      Gary says:
                      September 6, 2012 at 11:01 am

                      Can a toll free number be forwaded to more than one cell phone ?
                      Thanks, Gary

                        Sara says:
                        July 23, 2013 at 2:03 pm

                        What is the PNG website? Thanks so much!

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