Recycling 800 numbers

When a company goes out of business and stops paying for a toll free number, how long does it usually take before it becomes registerable?

Unfortunately there’s no automatic cleaning process and just because a company goes out of business doesn’t mean that their number will be returned to the spare pool at a specific time, or after a specific amount of time. The aging process is four month from the time that a number is disconnected in the national database but just because a company goes out of business doesn’t mean that the toll free number is actually put into disconnect in the national database. The local number is often disconnected which causes people to think that the toll free number is disconnected.

If it says it’s in disconnect on our website, you can backorder it and we’ll try to grab it for you when it comes out. But first we’ll do the research for you and give you the exact date it comes out, and we’ll try to get it for you too.

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