How much information is really necessary to Port an 800 number?
If you were porting a number from AT&T to the company you’re sending it to would they really need AT&T’s name and address etc? They need YOUR name and address and contact information but the only information any phone company needs to port a number is the previous carrier name and their Resporg ID, which in our case is Resporg.com (or TollFreeNumbers.com is usually also acceptable) and QZA01 which is our ID. Any resporg can look up and get the current contact information for any other resporg with that. The only thing you might want to include beyond that is our fax number 800-FAX-0095.
Some Resporg forms are confusing and make it seem like they need a lot more information. But they’re really not mailing anything to us. The general rule I usually ask a representative who’s questioning something is this. What would you do if you were transferring a number from AT&T? If it were AT&T, would they require an address to put there and what difference would it make if they put the local billing office or the main HQ? At that point it’s usually clear that the phone company’s address isn’t necessary or even helpful. They do need the name and address of the customer though, along with their authorization to take the number. They really don’t need the releasing company to authorize it or very much information about them other than the name (and ID if known).
(1 votes, average: 5.00 out of 5)
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Rebecca J. says:
November 3, 2010 at 12:12 pm
I bought a toll free number from your company on Oct 6th. We havn’t transfered it yet.
We are not using the number yet. We are not going to need a phone company for a few more weeks.
Will it be a problem if we don’t transfer the number for a few more weeks.
Thank you
Rebecca
Bill Quimby (678 comments.) says:
November 3, 2010 at 6:24 pm
Rebecca,
It’s not a big deal. The temporary service would stop but if your not using it yet that doesn’t matter. After the free temporary service we give you a year of free parking. That’s just holding the number waiting for you to transfer it. So take your time, but just don’t wait till the last minute.
Bill Quimby
Molotov says:
November 25, 2010 at 4:29 pm
Sometimes the Resp Org. wants the information to investigate the customer and potentially compel contract negotiation. All the information they want is because their system is antiquated.
-Molotov
Bill Quimby (678 comments.) says:
November 27, 2010 at 12:52 pm
Molotov,
What in the world are you talking about?
Bill