Testimonial 111 out of 1983
After reading some of Bill's search tips and a little creative thinking on our part, we have a great phone number and great new catch phrase for our businiss.
James Sherman
Fresh Start Real Estate
Testimonial 1473 out of 1983
My first contact with your company was a call to customer service to help me understand how the process worked. They were excellent; very friendly and knowledge and kept me from making a big mistake with another company. The whole experience of obtaining my toll-free number was unbelievably easy from the beginning of the process through to the porting of my new number over to my provider. Not only was it easy to use your site and find the perfect number, but to my surprise the number was working within hours, not days. I would highly recommend your service to anyone needing to find a toll-free number for their business. Keep up the excellent work!
Regards,
Kara Kelsey
877-X-MarksTheSpot
www.contractorconnexion.com
www.findmeahomepro.com
Testimonial 391 out of 1983
I purchased a different phone number using your system yesterday. That's for having a very a simple process!
Mike A.
Testimonial 251 out of 1983
I did a lot of research and this website is the easiest and most productive!
Patrick Fagerberg
Law Office of Patrick Fagerberg
Testimonial 580 out of 1983
"I did a search for vanity toll free numbers and was fortunate to find your site. Your site not only answered the questions I had, but it offered tools that are simple to use and navigate through the many options in choosing an appropriate number. I will continue using your services as I build future marketing assets for both my company and my clients."
Jeremy Drzal, President
JCO Group, Inc
Testimonial 1934 out of 1983
Your entire staff was a pleasure to work with. I can’t remember a company giving my wife and I such great customer service in a business transaction.
The purchase was flawless. A+ grade for Tollfreenumbers.com!
Sincerely,
Don Chin, Realtor
www.donchin.net
Testimonial 262 out of 1983
I used to be in the Wireless business and KNOW for a fact that your services are needed, whether people know it or not!! I used to own over 180 (one hundred eighty) toll free numbers! It was literally impossible to request a vanity number from any of my providers, when my customers asked I told them to forget about it! Your service is very valuable for the people who know that time is MONEY!!
Allison Jobe
Testimonial 651 out of 1983
Thank you for helping me find a great number! The process was easy and your Instant 800 Lookup feature was very helpful. Once I found a number and purchased it you and your staff provided the necessary information to transfer it over to my carrier. Not to mention your follow up has been terrific.
Todd Morlen
The Driver's Seat, LLC
Testimonial 1703 out of 1983
Site is great. Talking to Bill was great. I like the straight forward approach and the fact that we own our number.
Ken Engberg
Inside Track
InSideTrackAuto.com
Testimonial 941 out of 1983
Our business puts us in contact with a number of service companies, particularly companies in the marketing and advertising field. Rarely if ever have I had the opportunity to work with a company that provides as much sophisticated data prior to an actual purchase. The ease of navigating your site encourages additional purchases.
Mike Nichter
Media/Programming Promotional Consultant
james says:
January 12, 2008 at 9:36 am
Well I don’t just want to forget about it!!! What is really going on here with these locks. Why exactly would the resporg want to lock a number and how do tehy get away with it?
Bill Quimby (678 comments.) says:
January 12, 2008 at 10:37 am
How dare they refuse to give their number to you!? LOL.
Why would a phone company want to “lock” a number, signifying a higher security for a number that can’t be released? I think it’s a more valid question to ask why any resporg wouldn’t lock all their numbers. But that would require extra work and would dilute the signal and meaning, I think.
Getting mad at it seems a little futile though, don’t you think? Another better question is probably why don’t other companies show this information and why isn’t it an option at most companies?
I should also point out that “Resporg Locked? is my own term. It is not a term connected to or used by the SMS800. I coined it to describe toll free numbers that are essentially held at a higher level of security. It represents both numbers that are in a 99 resporg code AND numbers with some other phone companies which I believe are essentially impossible to get. I show it as a way to signify which numbers are NOT worth pursuing. Oh, I do understand your frustration, but getting mad at the messenger won’t help very much either.
Bill
FoneMan says:
January 22, 2008 at 1:23 pm
Funny and appropriate … As a 25yr Telco guy you might have explained further that the ‘Responsible Organization’ is a term that is part of the regulated toll-free industry and helps to protect the ‘owner’ of a number from getting slammed. Anybody ever have your long distance service ‘quietly’ changed without your explicit permission? Well there you go. Imagine it was your business 8xx number which for many is like a lifeline. Same goes for website domain names. Get it while you can or hope for the best.
Bill Quimby (678 comments.) says:
January 22, 2008 at 1:41 pm
That’s a very good teleco explanation. These are numbers that people are taking extra steps to protect. And actually I took the term from the domain name industry that uses the term “registrar locked”.
Claude G. says:
February 13, 2008 at 10:36 pm
After recently having a valuable vanity toll free number stolen from me without my authorization, I quickly learned the value of putting a number in a “99″ status with my current resporg.
In doing some research, I have come accross several documents that refer to an even higher level of security referred to as a “00″ status.
Does this “00″ status actually exist? Or “99″ considered the highest level of security offered today?
Bill Quimby (678 comments.) says:
February 15, 2008 at 2:33 am
Claude,
I haven’t ever hear of a 00 status. 01 is the default for most resporgs. And 99 is the industry default for high security. It doesn’t mean it can’t be changed but it does mean that the resporg administrator gets a phone call if it’s changed for instance instead of just an email that can get lost.
Bill Quimby.
Constantine D says:
April 1, 2008 at 2:34 am
Thanks again for helping us grab **edited**. I read about “99″ lock status on your web site – as an extra measure of security, can you please tell me if/ how we can apply this to our new number?
Thanks and best regards,
Constantine
Bill Quimby (678 comments.) says:
April 1, 2008 at 2:38 am
No it’s really not necessary with us. We know that every customer thought that number was valuable and although we need to release numbers for our customers quickly, we also treat their number and their information with high importance. We ultimately treat every number as if it was in 99 code already, especialy when compared to a reguar phone company. But that is because this isn’t the main focus of their business the way it is ours.
Bill Quimby.
Dennis Sullivan says:
May 7, 2008 at 11:58 pm
Bill,
We have two of your numbers. You use to be easy to work with, finding numbers. Now all I get is RESP LOCKED or a co that never releases anything. You have a lot of premium numbers, went through hybrid1-2-3-4-5-6-7-8-9-0 and nothing. Your suggestions are numbers and not words to spell out. This change in your business has me concerned.
Dennis Sullivan
Bill Quimby (678 comments.) says:
May 7, 2008 at 11:59 pm
Dennis,
This is an interesting comment. The most obvious answer is that our system really didn’t change or maybe I should say that the only major change we did recently was to add the premium numbers and random 800 numbers. But adding those to the search results really didn’t put any less into the results. The clear issue is that it has gotten harder to get good numbers than it probably was the last time you were trying. Sometimes that can be because you were looking for a number in a less competitive category before, but I do agree that the competition has definitely stepped up quite a bit.
The best answer to what you’re trying to do, which we’re actually working on right now, is to do a more thorough search on every query. We’re doing this by adding an ‘800 Watch’ query the bottom of every Instant 800 Lookup Search Result page. We’re going to start by just adding it in a large third box below the other two. We may change the presentation once we get it up, but we really think this is too huge of an improvement not to add this asap.
You can get the more thorough results now by using the Keyword Lookup or the Advanced Keyword Lookup at http://www.TollFreeNumbers.com/keyword/. That will send you the results via email within a minute. We’re trying to get that process down to 10 seconds so it works better on a webpage.
By the way, that company that never releases anything is Primetel. They have millions of toll free numbers and I list them all as Locked because they never release anything. That’s why I describe them that way to get the idea across that they don’t release anything. They are an issue, but I really don’t want to say anything else about them because it won’t help anything or change anything.
Bill
Mark (1 comments.) says:
November 5, 2008 at 8:34 am
I had an 800 number with a company that I believe went out of business. Now it appears that someone else has that 800 number. Who manages the 800 numbers for ownership? How does that happen?
Bill Quimby (678 comments.) says:
November 5, 2008 at 9:14 am
Mark,
The FCC oversee’s the toll free number database. see: http://www.tollfreenumbers.com/blogs/how-does-the-fcc-control-toll-free-numbers.html
Company’s go out of business sometimes. The numbers are held for four months for the old customer to claim them and then released if nobody claims them. Then anyone can get them and somebody often does.
If the one you’re looking at says Resporg Locked that’s a bad sign and means someone else not only has it they may have locked it because it’s important to them. If you email me the number I can tell you a little more from the resporg history.
Bill
Anonymous says:
January 22, 2009 at 8:30 am
What about putting a password on your phone account?
Is this the same as “99″ status?
Thanks
Bill Quimby (678 comments.) says:
January 22, 2009 at 10:59 am
No, a password isn’t the same thing. A password is just an internal thing with your carrier. Resprog Locked is a status in SMS database.
Bill
Tanya Baker says:
December 14, 2009 at 3:42 pm
I went for a number that was in disconnect and it was taken in seconds and I didn’t get it. I was SO mad. Then I learned about companies that hoard numbers and keep them inactive. This made me furious and when my business gets big and I have money to lobby Congress hard, this is a big issue that I’m going to go after as it is inexcusable, hurts small business in this “free and democratic” country and is downright wrong! I don’t know why there isn’t a coordinated uprising of business owners to stop this unfair practice.
Bill Quimby (678 comments.) says:
October 31, 2010 at 1:03 am
We used to list all of Primetel’s numbers as Locked because there was literally no chance of getting them. But they were in the news recently when Primetel and National A1 Advertising were raided by the FBI and IRS. We don’t know yet what the authorities were looking for or what they found, but it does look serious.
This could mean that the Black Hole isn’t as impenetrable as they’ve always seemed. If you’d like updates on the situation and any possibility that any of their numbers might become available, let us know!
Bill Quimby
Matt Hintze says:
June 19, 2011 at 6:59 pm
Will there be any new toll free exchanges coming up i.e.:
844 or 833 or 822