Benefits of toll free #s for small businesses:
Portability - One of the most important benefits of toll free numbers for small businesses is the ability to change the ring to number, called portability. If you move your business or your needs change, it’s easy to change the ring to number, usually by just calling your carrier at no cost. To bad you can’t move your whole business around that easy…
Larger company image - Toll free numbers create a larger more significant corporate image, even for the smallest home based business. If this is one of your main objectives, take a look at the virtual office services in the Enhanced Services List in our Provider List, because these inexpensive services makes it very easy to create an extremely professional large company image over the phone.
Expanded marketing reach - A local number is ok if you only market locally (see Local Vanity Numbers). But if you want to market outside your local area, a toll free number is practically a necessity for business in the US. A good vanity number is also one of the easiest things you cndo to give your new startup a successful big company image.
Scalability - Another benefit for smaller start up businesses is that you basically just pay for the usage or calls to your toll free number. This means that a new or small business with little usage will pay very little for their service and their bills will only increase as their usage and business increases. To bad all of your business expenses don’t work like that!
Ease of use, and additional information - They are extremely easy to use and easy to set up. They also provide additional caller information including the callers number even if the caller ID information is blocked as well as additional tracking and measurement capabilities. They also allow you to control and change where the calls go on the fly or automatically without having to reprint your literature or change your 
advertising and flexibility is important especially for small businesses that can move faster and change more quickly.
See also the Top 10 Benefits of VANITY Numbers
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Pete C Davis (2 comments.) says:
May 21, 2008 at 10:03 pm
We at Davis Voice & Data are always speaking to our customers about making them more efficient and saving money. You would be amazed how many companies operate very well, but are in the dark when it comes to voice and data needs. Toll Free Numbers.com will help me greatly in taking the guess work out of helping get an 800 number. This service is incredibly personal and very effective, within minutes our service was fully operational. Thanks Mr. Bill.
Does Your Business Need a Toll-Free 800 Number at TollFreeNumbers.com says:
May 29, 2008 at 1:47 pm
[…] Should your business have a toll free number for customers to make sales, service and billing inquirers? The industry began in the late 1960’s and today most customers expect you to have it, in the US. Providing a toll free number can bring in a number of benefits to your business. […]