We’re not replacing your phone company or providing the ongoing service. We just have better resources for helping customers find good numbers than any other phone company, but we don’t use this to lock you into our service like regular phone companies. We simply help you find and get the best possible toll free number and then we allow you to transfer it to whatever phone company you want. We activate numbers faster than regular phone companies and give you better proof of ownership than regular phone companies. We can’t provide the free temporary service to make it work right away but we help you transfer it to whatever company you want. (See About Us for more about our organization and services)
This category explains the process for locating and setting up toll free service and 1-800 numbers in Canada.
Whether you’re in the US or Canada, the first thing you need to do is find a good number, which can be a little bit of a chore, even using our unique tools. We have a lot of information about this process including a whole Search Section of our website, and two different look up tools. The Instant 800 Lookup lets you check specific numbers and the Keyword Search is kind of like a search engine that can find all of the possible numbers related to the words and phrases related to your business or project (keywords).
Most visitors start with the Instant 800 Lookup because they come with particular numbers in mind. Unfortunately those are often the most obvious and generic numbers and the least likely to be available though. After you’ve tried a few queries in the Instant 800 Lookup, make sure you use the Keyword Search that does all of the research and sends you an email with the lists of disconnected and available numbers too. That’s an amazing tool and can make it much easier to find better numbers.
When you find a number that says “Currently Available” we can activate it for you for only a one time “search” fee of $49. You can do the activation like the searching right online. If you were referred to us by anyone and they gave you a discount or referral code, enter that before filling out the order form. We will activate the number and send you our toll free manual, which includes your Toll Free Birth Certificate™ (your proof of ownership) along with an explanation of the transfer process.
We can also help you find and get Premium 800 numbers as well as Disconnected Numbers that you can backorder to get as soon as they become available. These take more time and effort so they have a higher search fee, but they are usually better numbers and can be transferred to whatever company you want for the ongoing service.
It’s pretty simple to transfer your toll free number to whatever phone company you want whether they’re in the US or Canada. Ask them for an 800 transfer form, the technical name is a Responsible Organization Change Form (you’re ultimately just changing the organization responsible for the toll free number, right?). It may be abbreviated as Resporg Form or Resporg Change Form, or some places may call it an LOA (short for Letter of Authorization, or agency).
All you need to do is fill their form out and fax it back to them with your Toll Free Birth Certificate™ (from page 2 of the toll free manual which we email you after activation). That’ll give them the information so they know where to send the calls and who to bill for it and then they’ll forward the request to us to release it. Most Canadian carriers generally take about a week or two to process them, although it’s not unusual for representatives to tell you it takes quite a bit longer just to give themselves plenty of extra time.
After it’s entered into their system, they’ll forward the request to us when they’re ready for us to release it to them. You don’t need to fax or send it to us because we can’t release it until the carrier requests it because unless they’re ready and it’s connected to your account, it won’t be set up and could be at risk of being given to someone else. If you have a question as to whether it’s been released the easiest way to check is just to drop us an email. That way we can check it and if necessary forward your request into the carrier if necessary. We make it a priority to release numbers much faster and more efficiently than anyone else.
The only difference is that we can’t provide the free temporary service for customers in Canada. There really isn’t any other major difference. The default coverage area for most toll free numbers in the US is usually the 48 states, so Canadians can’t just dial numbers to see if they’re actively used. On the other hand many Canadian 800 numbers aren’t accessible from the US either. That’s why we label the Canadian Resporgs in the Instant 800 Lookup.
See also Canadian toll free services