Our website is being held hostage!

This is a difficult thing to say but our hosting company of over six years (GuardianDigital.com) is holding our website hostage and may shut us down this weekend. If they do we should be back online after going to court on Monday or Tuesday at the latest. We’ve sent the funds to an attorney to hold in escrow for them to give us access to our site but they keep adding additional charges and terms. They simply refuse to negotiate and despite the fact that we’re barely even past due on hosting (we’ve been trying to resolve this for the past month), they seem more interested in hurting us by shutting us down than actually resolving anything.

If they do shut us down we will get an emergency order and get access to the server Monday or Tuesday next week. I apologize for this down time and hope you can bear with us as we try to work this out. Feel free to call us and we will do our best to help you manually. We can still do searches manually and take the orders for you but the main site might be offline for just a couple days if they reject our offers to work it out and just shut us off. I had been with the same hosting and programming company for six years but when their business failed and they basically went out of business they seem to have taken their frustration out on us personally. We will update this story as it unfolds and hopefully you won’t get hurt to much in the mean time.

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    Posting fewer new pages in October at TollFreeNumbers.com says:
    October 19, 2009 at 8:12 am

    [...] written a couple posts about how our hosting company, GuardianDigital.com was holding our website hostage. They shut us down for a week and we went to court to get it turned back on. So we are back but we [...]

      Keyword Lookup is Down at TollFreeNumbers.com says:
      January 10, 2010 at 2:20 am

      [...] on the left sidebar of most of the pages here is broken. As you may have seen in some other posts, our hosting company is holding us hostage and we don’t have access to it to fix it on the current server, so it’s down until we can get [...]

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