Absolute Power Corrupts Absolutely

Shared Use gives them absolute power over you and that corrupts absolutely

The full quote is “Power tends to corrupt, and absolute power corrupts absolutely.” By John Emerich Edward Dalberg Acton, first Baron Acton (1834–1902) from the Phrase Finder.

This came up in a conversation I had earlier today related to renting an 800 number and Shared Use in general. I think this one phrase sums up the biggest problem with shared use. When you advertise someone else’s number you give them Absolute Control over your advertising, because you can’t just change the phone number in your advertising. That means they don’t have an incentive to provide great service or keep the price competitive, even if they aren’t intentionally screwing you.

When I looked up the phrase I found there’s also a second sentence to it. “Great men are almost always bad men.” If you don’t think having absolute power over your business will corrupt them or hurt you, or that the one sided contract they wrote will protect you, you don’t understand what the Baron was saying. He’s warning you that no matter how great a company sounds when they’re trying to sell you something, having absolute power over someone makes otherwise great people bad. That’s not my opinion, that’s the Baron’s observation and it’s stood the test of time for a reason. It’s probably even worse in this business because there’s honestly very little oversight in the toll free world.

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