I spoke with you today concerning toll numbers, thanks for your help you are a kind man.

I spoke to another company before I found your site, they put a number on hold for me however they are more expensive and they have a per minute charge. I checked the number on your site and it said it was available, then it said it was gone, I’m assuming that’s because they had it on hold. I emailed them and thanked them and told them I had found another company I would be going with and gave them permission to release the hold. My question to you is, do you think that number may be made available again soon or could they continue to hold it for other clients? Is there any way you could free up the number quicker?

Thanks again for your help,

Nathan Rose

If you email me the number I can look it up to see if it’s been released. Many companies won’t release them. They reserve the number so you have to get it through them if you want it. Releasing it would be counter productive. They may also figure that if you want it, maybe someone else will. And small companies will take it more personally too.

There are also reasons NOT to release numbers like that into the Available pool, because anyone can get them there and the sharks are always faster than regular phone companies. See The quickest way to lose an 800 number and Transferring, activating and canceling reservations.

I can’t really make them give it up. I can look it up to see if they’ve activated it or just reserved it. If it’s just reserved I can calculate the date the reservation will expire if they don’t do anything. They could release it earlier or they could activate it so it won’t be released at all. I like to help people get numbers back when they drop, especially if it was taken by someone just because you used their look up tool on a website that grabs them, because that’s really not fair to the customer.

For some companies I can give you the contact information to ask them to release it, but the downside is that if you annoy them or if they’re just nasty that can cause them to activate it to make sure you won’t be able to get it. Ultimately the best solution is also to use our Keyword Search (http://www.TollFreeNumbers.com/keyword/) because that will help you often to find other numbers that are as good or even better, and numbers which you can activate right away without waiting. So give that a try, and let me know what the number is and I’ll see if there’s a chance for it by waiting.

I can’t make other people do the right thing, but I can do a good job here to help you as much as possible.

-Bill