Toll Free Service to a VOIP number
People often ask if they can point a toll free number to their voip line or port a toll free number they get from us to a voip company such as Vonage. The answer to the first part is YES definitely. You can certainly point or forward your toll free calls to a voip line such as Vonage or any voip company.
The second question about porting or transferring the toll free number over to a VOIP service so they are the ones getting the calls to your local number is a little more complicated. The short answer is that YES, we will release the number to ANY phone company, voip or otherwise. However voip companies are usually pretty dumb about toll free service and may give you some very strange answers.
It’s also important to point out that you don’t have to use the company that provides the physical line to get the calls to your physical line. Any phone company can send calls to your voip local number, and so can any phone company can provide the toll free service going to your voip line. There are actually several reasons why the local phone company providing your local line is usually the worst choice to use.
You are welcome to transfer your number to your voip service, but I just want to make sure you realize that you have alternatives. That way when they give you a hard time or act like you have three heads, you know you won’t feel like it’s your fault and you’ll know there are other good options. The one we recommend for voip service is usually PNG. It’s as cheap or cheaper than most voip services and it’s quicker and easier to set up, plus if you want to change your ring to number to another non-voip number they’ll do it where as the voip service wouldn’t.
So the answer to both questions is yes, and even more importantly there are real people if you have a problem or question along the way.
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