Comments on: Could Onebox steal YOUR toll free number? http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html 1-800 Toll free number search program to locate vanity 800 numbers Thu, 20 Nov 2008 11:36:39 +0000 http://wordpress.org/?v=2.1.3 By: Bill Quimby http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1120 Bill Quimby Tue, 15 Jul 2008 12:51:05 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1120 I’m traveling today 7/15 so I probably won’t get to yank it back today, but I will tomorrow if the customer returns another signed form and copy of his phone bill. If Onebox returns the number today, I’ll remove the pdf form from the website. Otherwise I will take it back tomorrow and consider whether it’s appropriate to send word about this situation to other people internally at J2 or the SMS from there.<ul></ul> I’m traveling today 7/15 so I probably won’t get to yank it back today, but I will tomorrow if the customer returns another signed form and copy of his phone bill.

If Onebox returns the number today, I’ll remove the pdf form from the website. Otherwise I will take it back tomorrow and consider whether it’s appropriate to send word about this situation to other people internally at J2 or the SMS from there.

    ]]>         By: Bob Bussman http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1257 Bob Bussman Sat, 30 Aug 2008 01:05:12 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1257 just found out that my 1-800 was taken away months ago without telling me. Qwest gave it to me over a year ago. a neighbor informs me he has been trying to get a hold of my business using the number off of my van. qwest informs me it was never their number but AT&Ts number and looking into the matter. I cant even figure out how much business I have lost. What do I do? Bob-a small business owner<ul></ul> just found out that my 1-800 was taken away months ago without telling me. Qwest gave it to me over a year ago. a neighbor informs me he has been trying to get a hold of my business using the number off of my van. qwest informs me it was never their number but AT&Ts number and looking into the matter. I cant even figure out how much business I have lost. What do I do? Bob-a small business owner
      ]]>             By: Scott Pritikin http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1440 Scott Pritikin Thu, 09 Oct 2008 18:45:20 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1440 i Bill, Currently I have an account with Onebox and they are trying to steal / hijack my 888 number I found and had them get over a year ago. Shame on them, it is completely despicable and unethical behavior. This past August as I have now found out, they changed their "Terms Of Service: stating that they lease these numbers now (new policy), even though they admit that their policy used to be that we could take our toll free number with us -- no strings attached. Thank you. Scott<ul></ul> i Bill,

      Currently I have an account with Onebox and they are trying to steal / hijack my
      888 number I found and had them get over a year ago. Shame on them, it is completely despicable and unethical behavior. This past August as I have now found out, they changed their “Terms Of Service:
      stating that they lease these numbers now (new policy), even though they admit that their policy used to be that we could take our toll free number with us — no strings attached.

      Thank you.

      Scott

        ]]>                 By: Scott Pritikin http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1444 Scott Pritikin Sun, 19 Oct 2008 01:44:40 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1444 After serious negotiations to the highest level at OneBox, and threats of litigation, they "approved" our request, so we can port our number. Their "new" policy still stands of owning the toll-frees and leasing them, even though they acted only as an agent to acquire them prior to their "terms of use" change in August 2008. They state they sent out a "Terms of Use" change notice -- We never got it. Those like us, who used their service as a temporary "virtual office" until we set up a real world office -- were and are placed in a very bad situation. It was the amazing skills of my partner who was able to twist their arms, headlock them, smack them down and back them into a corner. Now we are able to take our number forward. I feel for those who will not have the gumption to fight.<ul></ul> After serious negotiations to the highest level at OneBox, and threats of litigation, they “approved” our request, so we can port our number. Their “new” policy still stands of owning the toll-frees and leasing them, even though they acted only as an agent to acquire them prior to their “terms of use” change in August 2008. They state they sent out a “Terms of Use” change notice — We never got it. Those like us, who used their service as a temporary “virtual office” until we set up a real world office — were and are placed in a very bad situation.

        It was the amazing skills of my partner who was able to twist their arms, headlock them, smack them down and back them into a corner. Now we are able to take our number forward. I feel for those who will not have the gumption to fight.

          ]]>                     By: Tony Kaczmarek http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1505 Tony Kaczmarek Mon, 27 Oct 2008 21:57:43 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1505 Greetings….we’ve apparently had our 800 number “hijacked� numerous times, and have had random people call us and complain that they’ve received calls from our number for solicitation or harassment. This is the 2nd time this happened, after changing our number once. Our phone supplier tells us there’s nothing they can do… Help???<ul></ul> Greetings….we’ve apparently had our 800 number “hijacked� numerous times, and have had random people call us and complain that they’ve received calls from our number for solicitation or harassment. This is the 2nd time this happened, after changing our number once. Our phone supplier tells us there’s nothing they can do…

          Help???

            ]]>                         By: Bill Quimby http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1506 Bill Quimby Tue, 28 Oct 2008 00:13:55 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1506 Tony, I think you’ve confused identity theft with kidnapping. When someone hijacks something that are taking that thing. It doesn’t sound like someone actually took your number. They you programmed your number into the caller ID of their dialer, whether on purpose or by mistake. That’s really not the same thing as actually taking your phone number and using it to make the phone calls. There isn’t that much you can really do about that. The only things you can do are the things you normally do to try to fight misdials, such as changing the area of service, or putting a greeting message with your company name in it. This won’t eliminate the calls but it does usually reduce the calls. If you don’t need calls from the whole country you can limit the coverage area to the areas your customers are in. If you provide a local service in your state and maybe a couple surrounding states this will eliminate most of the calls from the rest of the country. Bill Quimby<ul></ul> Tony,

            I think you’ve confused identity theft with kidnapping. When someone hijacks something that are taking that thing. It doesn’t sound like someone actually took your number. They you programmed your number into the caller ID of their dialer, whether on purpose or by mistake. That’s really not the same thing as actually taking your phone number and using it to make the phone calls.

            There isn’t that much you can really do about that. The only things you can do are the things you normally do to try to fight misdials, such as changing the area of service, or putting a greeting message with your company name in it. This won’t eliminate the calls but it does usually reduce the calls. If you don’t need calls from the whole country you can limit the coverage area to the areas your customers are in. If you provide a local service in your state and maybe a couple surrounding states this will eliminate most of the calls from the rest of the country.

            Bill Quimby

              ]]>                             By: 5 reasons why it’s Harder to get a good Toll Free Number than a good Domain Name. at TollFreeNumbers.com http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1547 5 reasons why it’s Harder to get a good Toll Free Number than a good Domain Name. at TollFreeNumbers.com Wed, 12 Nov 2008 12:48:00 +0000 http://www.tollfreenumbers.com/blogs/providers/onebox-steals-800-number.html#comment-1547 [...] hoarding millions of numbers just to make money from the wrong numbers and some people even steal 800 numbers. All of these things definitely give the industry a bad name and make it harder for even large [...]<ul></ul> […] hoarding millions of numbers just to make money from the wrong numbers and some people even steal 800 numbers. All of these things definitely give the industry a bad name and make it harder for even large […]
                ]]>