Comments on: PhonePeople changes the rules and holds customer numbers hostage http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html?utm_source=rss&utm_medium=rss&utm_campaign=phonepeoplecom-terms The Internet's Toll Free Search Engine for Vanity 1-800 Numbers Tue, 15 May 2012 22:14:41 +0000 hourly 1 http://wordpress.org/?v=3.0.4 By: richard adams http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-48972 richard adams Thu, 10 May 2012 23:28:21 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-48972 i ordered a number two days ago, didnt work right asked for my money back but 49.95 was more importmnat to bill than customer service spend the money wisly<ul></ul> i ordered a number two days ago, didnt work right asked for my money back but 49.95 was more importmnat to bill than customer service spend the money wisly
    ]]>         By: Bill H. http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-34528 Bill H. Sat, 04 Feb 2012 03:32:55 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-34528 Its bad enough about the delay my customers get when they call my number but now not even a ring?? I'm fed up with this horrible service I get from this cheesy 800 number company and the customers I'm missing because of it. PISSED OFF<ul></ul> Its bad enough about the delay my customers get when they call my number but now not even a ring?? I’m fed up with this horrible service I get from this cheesy 800 number company and the customers I’m missing because of it. PISSED OFF
      ]]>             By: Wendi http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-34509 Wendi Fri, 03 Feb 2012 22:33:39 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-34509 Today I got a call from a customer regarding my 800 number, also a PhonePeople number. It isn't working. It doesn't connect, doesn't ring, etc. I tried to find a customer service number to reach at Phone People...there isn't one. You can only file complaints via an electronic form. They told me they were working on the issue. I want to leave now, as this makes no sense to stay with a company that can't even shoot an email out to their customers when the system is down to get a heads up, I had to hear it from a customer! I did fill out the complaint form, and was provided a quick response (that was nice), but it never gave me a time when it would be corrected, and when I asked for them to reach me directly when it was fixed, the ignored the request all together. Any updates on what to do to get someone at the company to say hey...I want to move my number somewhere else? Or, are there any recommendations on where to get decent service and have them help with the transfer of the number? Any updates on if Phone People are releasing those numbers yet? Class action sounds good to me!<ul></ul> Today I got a call from a customer regarding my 800 number, also a PhonePeople number. It isn’t working. It doesn’t connect, doesn’t ring, etc. I tried to find a customer service number to reach at Phone People…there isn’t one. You can only file complaints via an electronic form. They told me they were working on the issue. I want to leave now, as this makes no sense to stay with a company that can’t even shoot an email out to their customers when the system is down to get a heads up, I had to hear it from a customer! I did fill out the complaint form, and was provided a quick response (that was nice), but it never gave me a time when it would be corrected, and when I asked for them to reach me directly when it was fixed, the ignored the request all together.

      Any updates on what to do to get someone at the company to say hey…I want to move my number somewhere else? Or, are there any recommendations on where to get decent service and have them help with the transfer of the number? Any updates on if Phone People are releasing those numbers yet? Class action sounds good to me!

        ]]>                 By: Richard http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-25871 Richard Thu, 01 Dec 2011 15:33:25 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-25871 Phonepeople has other problems including poor customer service, shady billing, and shady cancellation policies.<ul></ul> Phonepeople has other problems including poor customer service, shady billing, and shady cancellation policies.
          ]]>                     By: Asher http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-25492 Asher Mon, 28 Nov 2011 21:04:28 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-25492 Very bad company to deal with, Service sucks!! and if you try to disconnect, you will be on hold for 40 minutes.<ul></ul> Very bad company to deal with, Service sucks!! and if you try to disconnect, you will be on hold for 40 minutes.
            ]]>                         By: USE A SEPARATE FAX SERVICE AND BRING YOUR OWN # at TollFreeNumbers.com http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-6201 USE A SEPARATE FAX SERVICE AND BRING YOUR OWN # at TollFreeNumbers.com Mon, 06 Dec 2010 19:22:14 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-6201 [...] as toll free numbers, and if you get your own number and transfer it over, they won’t be able to hold you hostage by your phone number. And a lot of people program your fax number into their fax machine so your fax numbers can be very [...]<ul></ul> [...] as toll free numbers, and if you get your own number and transfer it over, they won’t be able to hold you hostage by your phone number. And a lot of people program your fax number into their fax machine so your fax numbers can be very [...]
              ]]>                             By: Johnnie http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-5834 Johnnie Mon, 04 Oct 2010 23:33:37 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-5834 We have been using them for a few years with no problems. In fact just this week I spoke to them about acquiring some 855 numbers. When I asked them about portability they told me I could move them whereever I wanted after 3 months of service. The service would be parking at $4.00 per month. Glad I never made a move on that after reading this stuff.<ul></ul> We have been using them for a few years with no problems. In fact just this week I spoke to them about acquiring some 855 numbers. When I asked them about portability they told me I could move them whereever I wanted after 3 months of service. The service would be parking at $4.00 per month. Glad I never made a move on that after reading this stuff.
                ]]>                                 By: Onebox charges unfair fees at TollFreeNumbers.com http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-4153 Onebox charges unfair fees at TollFreeNumbers.com Tue, 01 Sep 2009 15:37:20 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-4153 [...] they select at any time, we are going to charge customers that transfer their number to Onebox, PhonePeople and eVoiceReceptionist an additional $40 to release a number to any J2 company. J2 thinks their fee [...]<ul></ul> [...] they select at any time, we are going to charge customers that transfer their number to Onebox, PhonePeople and eVoiceReceptionist an additional $40 to release a number to any J2 company. J2 thinks their fee [...]
                  ]]>                                     By: Onebox charges Vindictive Fees! at TollFreeNumbers.com http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-4148 Onebox charges Vindictive Fees! at TollFreeNumbers.com Tue, 01 Sep 2009 14:54:41 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-4148 [...] PhonePeople holds customers hostage at TollFreeNumbers.com Why is ownership of your toll free number so Important? j2 doesn’t want me to tell people what they’re doing Big Companies behaving badly (No Ratings Yet)  Loading ... [...]<ul></ul> [...] PhonePeople holds customers hostage at TollFreeNumbers.com Why is ownership of your toll free number so Important? j2 doesn’t want me to tell people what they’re doing Big Companies behaving badly (No Ratings Yet)  Loading … [...]
                    ]]>                                         By: J2 takes over SmartFax and FaxMicro at TollFreeNumbers.com http://www.tollfreenumbers.com/blogs/providers-2/phonepeoplecom-terms.html#comment-3726 J2 takes over SmartFax and FaxMicro at TollFreeNumbers.com Wed, 13 May 2009 12:35:40 +0000 http://www.tollfreenumbers.com/blogs/providers/phonepeoplecom-terms.html#comment-3726 [...] you hostage and refuse to allow anyone to transfer their numbers. We’ve seen this before when J2 took over Onebox. Toll free numbers are supposed to be portable and your ability to transfer the numbers is what [...]<ul></ul> [...] you hostage and refuse to allow anyone to transfer their numbers. We’ve seen this before when J2 took over Onebox. Toll free numbers are supposed to be portable and your ability to transfer the numbers is what [...]
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