Onebox fine print insanity

How can Onebox just make this stuff up?

If you were selling your car to someone who told you that it was standard procedure to keep the insurance on the car active for 90 days after you sold the car so they’d have time to get it insured, what would you do? Because that’s exactly what the Onebox transfer agreement says!

This is a follow up to a post I wrote a few days ago $200 Hidden Fees in Onebox.

Onebox is claiming that it’s common courtesy for the phone company you are leaving to continue providing the service on a toll free number for 90 days AFTER the toll free number has already been released to another carrier. This is so ridiculous that I don’t know how to even describe it. It’s EXACTLY like an insurance company saying it’s common courtesy for other insurance companies to continue providing coverage for a car for 90 days after the car is sold so the new insurance company has time to add it to the new owner’s account. If that’s not an excuse to blame someone else for poor service I don’t know what is! It’s so ridiculous I don’t know what else to say or think anything else is really even necessary. It’s just insane…

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    2 Comments »

    Bill Quimby (678 comments.) says:
    October 28, 2008 at 7:37 pm

    I just noticed something about another company doing this. Ringcentral is also requesting this. But it’s totally abusurd.

    I know this is blunt but honestly, it’s nothing more than a way for them to blame someone else for them not doing their job.

    Here’s a better example. Does anyone think Verizon will continue to provide phone service for another month after I transfer my local service to another carrier just in case the new carrier doesn’t get the service turned on in time?

    Or if you move out of an apartment do you think the phone company will keep the service going for an additional 30 days until the new tenant gets going.

    So Onebox and RingCentral, I’m sorry. That’s just stupid.

      Bill Quimby (678 comments.) says:
      February 6, 2009 at 1:52 am

      If OneBox is going to rely on the releasing carrier for the toll free service should the customer pay the releasing carrier for the first couple months or does Onebox expect to get paid for providing the service? Why would they get paid for providing the service if they’re not actually providing it??

      Bill

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