What to do if you have generic terms or a generic name

creative vanity 800 numbersI just got off the phone with Richard, who is starting a new business, “Quick Sale Express,” a business buying and selling homes. This was a difficult one to find a good number for because he’s focusing on generic terms in a crowded industry and needs a decent number because of the type of advertising he’s doing (mostly display advertising). It’s even harder when they’re starting a new advertising because they don’t usually have many good lines or creative slogans or really have the message of their advertising down yet.

We tried each of the terms Sales, Express, Quick, as well as the related terms like Sell, Buy, Buyer, Fast, Cash etc. We tried putting his state initials in front of the terms. We used the Keyword Lookup to see what additional phrases it could find. We even tried his name and the city name he was in. We essentially tried or considered almost all of the typical things to search for vanity numbers.

Sometimes you have to be more creative

The only thing left was to reach further outside of the box. This tends to push people outside of their comfort zone and I admit it isn’t easy. People also tend to assume that the obvious first choices are always better than the more creative and fanciful ones, (even though they haven’t thought of any more creative ones). It takes a lot of work to get to the really creative ones, but they often turn into the most exciting and valuable options.

The real answer was that we really needed more creativity and one of the best ways that I like to do that is to look for crazy slogans. Crazy in this context means the extreme of creative, things that make you nervous and you probably couldn’t say. You don’t have to actually use them, but thinking of really crazy things helps to unleash your creativity and then you can always tone them down. It’s easier to tone things down than it is to increase the creativity.

I felt bad at the end of that call as I do sometimes, because I essentially told him he had to go back to the drawing board and be more creative. He had to find a theme or a slogan to help him stand out and give it more personality, and more uniqueness. We talked about just using some premium nice numeric numbers as a backup but the best solution was clearly to add more creativity to the concept.

UPDATE: As Paul Harvey would say, Here’s the rest of the story!

He called back two days later very excited. He had just activated 888-DR-BUY-SELL and had also reserved DrBuySell.com and was having a new logo made up with a home with a stethoscope around it. He was using a theme of the home medic, and it sounds like a great combination. It’s a good example of having to stretch a little to get away from the generic most obvious terms and turning that into a unique brandable concept.

You won’t be able to use his exact terms or his twist but you get the idea that you do have to give your own concept a twist. That extra twist can wind up giving you a great new flavor that makes your business really work much better. It takes some work but this is your business and your baby, so don’t hold back. Setting the right direction in the beginning is much easier than changing it later after learning the hard way.

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    1 Comment »

    Bill Quimby (678 comments.) says:
    March 16, 2009 at 2:18 pm

    Here’s his Message:

    Having Headaches with selling your home? Facing foreclosure? Need to sell fast? … Call the housing doctor to cure your housing problems at 888-Dr.BuySell… or visit us at the housing doctor.com or http://www.drbuysell.

    That’s a great way to tie in the DR theme and make it part of the message!

    Bill

      5 pings

      800 numbers don't have to be generic descriptions of your business. at TollFreeNumbers.com says:
      May 6, 2009 at 7:17 am

      [...] What to do if you have generic terms or a generic name (1) [...]

        What makes an 800 number memorable? at TollFreeNumbers.com says:
        June 29, 2009 at 10:02 am

        [...] Generic terms are also what people often think of first, but they definitely lose on the uniqueness point. A unique number that stands out or has an edge to it will also be more memorable. Unique terms will also do much better in the long run both in terms of building long term recognition and a brand name and in the search engines too. (No Ratings Yet)  Loading … [...]

          Can I get a list of easy to remember numbers? at TollFreeNumbers.com says:
          August 13, 2009 at 6:01 pm

          [...] people start checking for vanity numbers most people start with the most generic terms for their business, which is understandable but unless you get past the generic terms, you’re probably not going [...]

            Generic Terms in popular categories are NEVER just ‘available’. at TollFreeNumbers.com says:
            September 4, 2009 at 2:11 am

            [...] you say in your advertising. You’re focusing on and maybe even limiting yourself to the most generic terms related to your business. You wouldn’t limit yourself to funding.com or myfunds.com or think [...]

              Generic does not equal Memorable at TollFreeNumbers.com says:
              November 6, 2009 at 5:32 pm

              [...] you want something memorable, a generic term is the opposite of memorable. Generic termed 800 numbers sound like they would be memorable when you look at them on a blank page. But when you look at them [...]

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