Save yourself a lot of confusion and hassle and just use the PNG form in the Toll Free Manual if you are pointing your toll free number to a cell phone. You can also consider using any of the enhanced voicemail services if you want some of those additional features.

Regards!
Vladi Daskalov

We give you the number with no strings, so you essentially own it. But that doesn’t give you any guarantee that you will automatically own it forever. You have to keep it active with whatever company you want to use it with. You can have it disconnected if you either ask them to disconnect it or don’t pay the phone bill which is essentially one way of asking them to disconnect it.

You don’t have to keep it with that company but you do have to keep it active somewhere. And since it costs them a little bit every month to host the toll free number for you, even if you don’t make any calls, it’s really appropriate of pay at least a nominal monthly fee, usually of a couple bucks. There’s nothing that says you have to advertise it or answer it, but if you leave it disconnected after a while the phone company will either drop it or reuse it for someone else.

Bill