Don’t believe everything you read
Protect yourself too!

10/15/2008

Read the fine print of your 800 service

Someone came to me with a situation today that was important to explain to readers on the website. The customer was using a small enhanced voicemail service that you see a lot of on the internet. The customer was told that any number they would own any number they get through them and it could be transferred away. It even says that somewhere buried on the website. But when push comes to shove and they had a dispute with the company, tempers flared, and all the fine print isn’t helping them transfer their number.

And this is with a company that really does a good job on things. I’m not saying this to give anyone a hard time. The point is just that with a small company (like most enhanced voicemail services) you really don’t want to rely on fine print or a verbal promise to protect your ownership. I sent an email to the owner of the company and think they’ll probably release the number for the customer. But even dragging their feet and leaving you without service for two weeks before getting someone else to step in and help you can be very damaging to your business.

So even if the company looks great and says you “own” the number having independent proof of ownership from someone independent and that isn’t trying to keep you there is worth a few bucks and filling out a transfer form.

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading ... Loading ...

    6 Comments »

    October 08 Summary at TollFreeNumbers.com says:
    October 20, 2008 at 9:00 am

    […] Don’t believe everything you read, Protect yourself too! […]

      Won’t other phone companies get you a number for less than $50? at TollFreeNumbers.com says:
      October 23, 2008 at 2:43 pm

      […] Don’t believe everything you read Protect yourself too! (1) […]

        Won’t other phone companies get you a number for less than $50? at TollFreeNumbers.com says:
        October 23, 2008 at 3:13 pm

        […] Don’t believe everything you read Protect yourself too! (2) […]

          Don’t put your kids in charge of guarding the cookie Jar at TollFreeNumbers.com says:
          November 10, 2008 at 10:57 pm

          […] Don’t believe everything you read Protect yourself too! (3) […]

            Are you being held hostage by your 800 service? at TollFreeNumbers.com says:
            December 3, 2008 at 9:02 am

            […] you never heard of through the internet without reading the fine print. Somewhere buried in their fine print they say that the toll free number they are providing you is a part of their […]

              Find out who owns your toll free number at TollFreeNumbers.com says:
              December 26, 2008 at 9:35 am

              […] to ask. In many cases it’s the most important question of all! And even if they say you do, what proof do they give you, […]

                RSS feed for comments on this post. TrackBack URL

                Leave a comment


                _TEXTLINK

                Random Testimonials

                Testimonial 1005 out of 1850

                I would like to personally thank-you for the easy links to your website with respect the reservation, activation and easy transfer to our present phone carrier. Your useful tips and recommandations as to what toll free number was right for our business was the best possible help anyone could give from a professional stand.

                Thank-You very much if anyone is looking for a toll free number I strongly suggest using your service.

                Regards;

                Brian Eminovski, Director of Operations
                TCSlegalservices.com/


                Testimonial 1214 out of 1850

                I have a learning/comprehension disability and I am not computer savvy. Venturing on a new business, Bill Quimby not only processed my information but he responded immediately to all of my inquiries, and there were many. He reacted always in a kind and professional manner as this makes me feel good about myself. Most importantly, I have peace of mind in choosing my toll free number as my company's logo.

                Thank you again Bill for such wonderful and trustworthy service!

                Sandra Duval at 1 877 7 SunScape


                Testimonial 1614 out of 1850

                Thank you for the outstanding service you offer. Your site and follow-up are the perfect fit for any start up. Now... if only I could be so responsible. Jennifer and I are hard at work trying to get our own business off the ground.

                Dale Van Dyke
                Monument, Colorado


                Testimonial 714 out of 1850

                I would like to personally thank you for very swift service and personalized service. We were looking for a vanity number to reflect our company services and we got a perfect match (1-888-9VFONES) on your website. Not only this, it was activated in seconds not even in minutes. That was something really awesome. Keep up the good work. I would definitely recommend your company to any one I may come across.

                Zafar Khurshid, CEO
                KATZ Communications


                Testimonial 1393 out of 1850

                I really just love your service, I can't tell you how much the vanity number of 1-877 WE12ATV has done for our ATV club. We tripled our membership last year which enabled us to purchase the land we previously leased. Not that the sole reason was the vanity number but it played a major part in making us visible and accessible to everyone.

                Thanks for you help!

                Ann Hertzog Repine


                Testimonial 81 out of 1850

                I am very satisfied with your Toll Free Registration Service. Your website is very nice, user friendly as well as your assitant is excellent. I am not only registered the toll free number that I have been looking for, but I also gain knowledge from you and your website. I definitely recomend everyone who needs toll free services visit your website or call 1-800-MARKETER to receive your great services.

                Hien Nguyen
                IntelMath


                Testimonial 196 out of 1850

                Bill, thanks so much for all your help. Our business depends on a great toll free number and at tollfreenumbers.com we found how we could get
                one. The service your company offers is second to none. Every page of your site contained info that only help us and steered our company in the right direction. I appreciate all your help, and thanks again. I will definately look you up for all my tollfree number needs.

                Matt Barker
                1-800-VET-INFO


                Testimonial 558 out of 1850

                Terrific experience. I picked the number, activated it and moments later called it to hear our greeting on the office system.
                Amazing!!!

                Thank you.
                Larry Harmon
                Site Manageware



                Testimonial 1196 out of 1850

                Thank you so much for all of your time and help! You and your powerful technology have helped me tremendously to find and secure some incredible numbers for my businesses... Thanks for running such a first class operation and keep up the good work.

                Best regards,

                David Dean, MBA
                Founder & CEO
                Breastimplants411.com
                Cosmeticdentist411.com
                1800drlocator.com
                DDC Internet, Inc.


                Testimonial 1616 out of 1850

                Auto Detailing commonly referred to as Auto ReconditioningSimply a great service, easy to use site!

                Jason M.
                www.ProDetailCenters.com