The Initial Research to track down an 800 Number

tracking down the owner of an 800 number When you’re trying to track down the owner of a toll free number the first thing you can try because it’s the easiest, is just to call the toll free number. If it goes through to someone, then you just need to find out who to talk to. If it doesn’t go through to anyone it’s a little harder to track down the customer.

The first thing to do if it doesn’t go through is of course to Google the number with quotations. I usually find that Google has information on about 25 to 30% of the toll free numbers. One of the things we’re working on is building a historical database of all of the Google results since that can often help to locate the company even after they’re gone and even after their website is gone too, if you have the old search results.

You can also check AT&T’s, or although they don’t a very high percent of numbers listed. And just because you can’t find any references to it doesn’t mean it’s in not in use, or that whoever has it will give it up. The next step if the number doesn’t go through and you can’t find anything via these searches is to go through the phone company responsible for the number. The phone company is often the only ones that have the customer information.

    1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 3.00 out of 5)
    Loading ... Loading ...

    1 Comment »

    Bill Quimby (666 comments.) says:
    March 4, 2009 at 12:41 am

    I had someone today say that they Googled the number, and it didn’t show up so it must be disconnected. I had to laugh a little and wonder how putting a toll free number onto the internet activated it or kept it active.

    I didn’t think about it until afterwards but I should have told him if Google was the authority on 800 numbers, to ask Google to activate it for you. That would have been too snotty to say to most people but it does kind of illustrate the point that Google may be an interesting indicator but it’s not the authority on toll free numbers.


      2 pings

      Digging Deeper Simplified at says:
      December 30, 2008 at 8:43 am

      [...] If you can’t find the customer by dialing the Number or Googling the 800 number then you’ll need to looking up the phone company responsible for [...]

        How to pursue 800 numbers that arent available at says:
        January 4, 2009 at 6:11 pm

        [...] If you can’t find the customer by dialing the Number or Googling the 800 number then you’ll need to looking up the phone company responsible for [...]

          RSS feed for comments on this post. TrackBack URL

          Leave a comment

          Random Testimonials

          Testimonial 1502 out of 1983

          Thanks so much for your help. I searched for hours to find a number on other sites and came up with a few weak ones. Your keyword one came up with a good number by trying various words. Thanks again for your help. BTW great customer service from everyone I have dealt with in your company.

          Stephen Gillett, President
          Durham Power Sweeping

          Testimonial 1215 out of 1983

          Thanks Bill! I appreciate your help. You made it very easy and I'm looking forward to work with you again in the future.

          Paul Van den bossche
          Cethial Media Group Network

          Testimonial 848 out of 1983

          I first looked at Mr. Quimby's website several weeks ago and learned all I could about toll free numbers. I was frustrated to learn that the speculation on toll free vanity numbers was similar to the speculation on domain names. I did plenty of other research, but the information I found here was not only accurate, but it was the most accurate and objective information I was able to find anywhere. The look-up service was invaluable in guaging my options, and when the time came to purchase a number, the service was activated in seconds. The most trouble I have encountered in setting up my business has been dealing with the telephone company. If only they could be as informative, prompt, and simple to use as Mr. Quimby's service.

          Sincerest thanks
          Andrew Cocke

          Testimonial 1320 out of 1983

          As a repeat customer I must say you have been active in modifying your engagement process and streamlining the paperwork. I must say I am impressed. The entire process took under 24 hours. Your process is like a well tuned machine. I look forward to doing even more business with you in the future.

          Darrick Estes, President
          Technology Solutions & Services, Inc

          Testimonial 914 out of 1983

          Thank you for how you REALLY take care of your customers. I called you all frustrated at something I did not understand and you personally took care of
          all my problems. You made it work for my benefit. Thank you again... and again!!!

          -Polly Kristinsson

          Testimonial 1740 out of 1983

          First let me say thanks for taking the time to personally speak with me to help me select my 1-888 number. I was thrilled on how easy it was to actually attain a number, I was even more thrilled to get the actual number I wanted. This number will make it so easy for my future customers to remember how to call us. I think the key to having a successful business is providing easy to remember contact information and I was able to achieve this goal by using your service.

          It was a pleasure to speak with you Bill. Thanks again for being there for us to provide this wonderful service. I will definitely spread the word!

          Terrence C. Williams, CEO
          Friends And Family Shuttles LLC

          Testimonial 594 out of 1983

          Hail to you. I had no idea how messy this could get. You saved us. We love our number and my confusion and order with that "other" lumbering big guy who said I didn't get this number is getting a cancellation call today. If you are reading testimonials ->>Trust Bill really really. He didn't pay me for this.

          Kimberly Clark
          Medical & Marketing, US

          Testimonial 30 out of 1983

          You had tremendously fast service and great prices. You called within 30 minutes and in 10 minutes found a great number and even had it working. Thanks for your expertise and providing such a great service!

          Bob Musser
          Auction Inn CEO

          Testimonial 276 out of 1983

          I wasn't sure what to do after reading and called Bill. He called me back within seconds, answered my questions and I now have 1.877.ACES FULL for my business. Thanks.

          Jack Mainguy
          Aces Full Poker Parties

          Testimonial 940 out of 1983

          Bill Quimby the best of the best and those who claim he is not are just envoius of the wonderful job he has done with his site and his clients.

          Jason Apter