Cutting in line…

Cutting in line is what I call the process of trying to get a number before it drops into the pool. When a number is disconnected it’s held by the releasing carrier for 120 days before it’s returned to the pool. That period allows the old customer to reactivate it and also acts as a cooling off period to help minimize wrong numbers. That also gives you a window to find the number and get it before everyone has a chance at it. You’ll usually need to contact the end user or old customer of the number. You may be able to get the end user information from the phone company that’s responsible for it. The phone company doesn’t show up in the regular resporg database once a number’s in disconnect status, but my Resporg History report shows not only the current phone company responsible for the number but any previous phone company too.

The larger phone companies are harder to get information out of and can also be harder to get someone to help you. It’s usually easier if you can get the end user information because an end user is often more willing to help and they generally don’t want the number any more and may not realize that it was still theirs. You can use that to your advantage by explaining that the phone company keeps numbers in limbo for an extended time and that even though they have already disconnected it, it is still being held, all of which is true. So you’re just asking them to waive the waiting period so that you can reactivate it now. This along with a nice thank you gift and a simple agreement for them to sign can often get that great number before the end user.

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