Better Backordering

We’ve added a long overdue feature to the backorder process that allows backorders to be removed from availability after they’re backordered. We’ve struggled with the management of the backorder list for some time, because the best numbers are often backordered by multiple customers. The more we’ve grown the bigger that issue has become. And since we can only accept a backorder from the first customer to request a number we often have to cancel backorders for numbers that have already been requested.

This means that if a number gives you a link to backorder it, unless it was just taken within the past couple days since the last update, it’s really available to backorder. These databases are bigger than most people realize and since they are kept in several different systems processing changes turns into a nightmare, trying to keep everything flowing smoothly and quickly. But we’ve come up with a very important enhancement to the system so that we now suppress numbers that have already been back ordered from the 800 WATCH system. This will save a lot of unnecessary work on our part as well as a lot of frustration on the user’s part.

This also means we really need to add a new product we’ve been hoping to add for a long time now, a Premium, Earlybird 800 WATCH. The regular 800 WATCH is truly one of a kind dd goes out to 20,000 or so people now, which means that the things on your list may be sent to thousands of people interested in this phone number business. That means that goes out to a select list of premium 800 WATCH subsides. We’ll probably be announcing that advanced sign ups for that with a lot more next month.

As with everything we do, our goal is just to help you find the best possible and since things come and go all the time, this is the only real way to stay on top of all the possibilities. There is also a much higher turnover rate for this than there is for most other comparable items because it’s harder to recognize good numbers than it is to recognize good domain names, for example. And this combined with some internal improvements in the backorder process should really make a big difference for our customers.

    1 Star2 Stars3 Stars4 Stars5 Stars (No Ratings Yet)
    Loading ... Loading ...

    No Comments »

    No comments yet.

    RSS feed for comments on this post. TrackBack URL

    Leave a comment

    Random Testimonials

    Testimonial 1464 out of 1983

    TollFreeNumbers.com has been a great benefit for us and for our clients. The Web site is easy to use and it provides outstanding results. Thanks to your fast turnaround and excellent customer service, we’ve been able to get several 800 numbers up and running for our clients—so we can help them implement their marketing plans and they can start seeing an increase in business right away. Thanks for providing this valuable service!

    Jerry Kaulius, President
    JK Design


    Testimonial 921 out of 1983

    Thanks for providing such a great service - it's easy to find a good number, easy to activate it, and easy to transfer to my carrier. Your performance serves as a great example for all of us.

    Greg Broiles
    Legacy Planning Law Group


    Testimonial 1001 out of 1983

    Not only do I appreciate a good value for a service, but your response was beyond my expectations. After trying to find an 800 number for my new business, only to get frustrated with my own search, I found your service. You helped me find the correct number for my business and I used your free service to hold the number. I purchased my new number from you later the same day, and you had it working on my home line BEFORE my credit card had been approved. Wow, I was amazed how fast you do business! Thanks for the great service.

    Halcyon Trails
    David C. Lester
    Air Arches


    Testimonial 234 out of 1983

    You really helped me and my Client A-1 Energy Solutions. I work for 93.9KZLA "The Country station" in Los Angeles/Orange County and needed a easy number to list on their Radio spot. This really helped me get a number that is easily remembered and catchy for my new clients Radio promotion. I look forward to many more opportunities to work with you Bill. I cannot wait to write back and tell you how it worked with the almost 1 million people that will hear it!!

    Craig Price
    Account Executive
    93.9KZLA


    Testimonial 187 out of 1983

    The service has been so immediate and personal that I felt a little guilty at having called late on a sunday evening - I had expected an answering machine - not the boss! Thanks Bill and you sure deserve the reputation you have built with other satisfied customers. - One of those had recommended you!

    Rick,
    thedotpeople.com Inc


    Testimonial 138 out of 1983

    I wanted to Thank you again! Your site is completely and utterly informative, easy to read and no hidden or gray areas. And when I called in you were very thorough.

    Sis. La Toya Holland
    Church Administrator
    Bishop's Secretary
    First Baptist Church Of Sterling


    Testimonial 807 out of 1983

    I was very skeptical about the purchase process on your website.
    First it seemed too quick and easy; second you answered the phone on a Sunday evening.
    I have to admit that the whole idea of accessibility and simplicity was just about out of my mind when it comes to customer service. I am glad you were able to bring that standard back to the forefront and remind me that it is ok to expect and receive better service from our vendors.

    Thank you and keep up the good work!
    Eric Adames


    Testimonial 20 out of 1983

    I wanted to thank you for all of your help yesterday. I just read your E-Book and it wasn't technically available but I actually was able to get the 1-800 EZ-AGENT phone number, thanks to your help. You definitely know your stuff and this is an incredible asset to my small business. You and your site are absolutely awesome!

    Matthew Esqueda


    Testimonial 407 out of 1983

    No worries. They'll get you the good stuff.

    Thanks,
    Robb Hendrickson


    Testimonial 784 out of 1983

    The service worked exactly as stated; there were no tricks or hidden fees.
    Response time was tremendous, and the $49 fee doesn't even begin to add up to all the benefits a great toll free marketing number can reap for your business. I also couldn't believe the extra information that was included on the follow up service - Thanks!

    Steve Richards
    Elden Properties