We go the extra mile and do as much as we possibly can to get the number you’ve backordered with us. For the “800″ numbers we also ask many of the carriers ahead of time if they can release them to us in the last day or days. Actually we beg and plead for them. In order to do this we need two things from you. We need you to fill out our Resporg Change Form and we need you to write a letter that we can send to the releasing phone company “Begging and Pleading” for the number.

We can only do this for “800″ numbers right now. We can’t do this for all carriers or for all numbers. Some carriers are less cooperative than others and some numbers, especially nice numeric numbers, are more valuable to the carrier and they usually want to hold onto those for their own customers. We send thank you gifts and are building up contacts with many carriers to make this go easier but it’s still not guaranteed and it probably won’t get the number very much before the drop date. It does seem to increase dramatically the probability of getting the number for you.

It pulls at their heart strings and adds a human face

We call the letter you need to write the “Begging and Pleading” letter because it’s important to put a human face and pull at the heart strings of the toll free administrator. We’re also trying to stress that this is a good thing for a real customer, not one of the phone sex companies or vanity number brokers and squatters that also try to get good numbers. Write about how important this number is to your business, how it will help your entire organization or customer base, and how long you’ve been waiting and trying to get it or one like it. Tell them a little about what you do and be as persuasive as you can. We don’t provide samples because we want them to be unique and heart felt real letters.

We don’t charge anything more if we’re able to get a number right before it drops by begging and pleading than if get it in the regular backorder process. We only do this for “800″ numbers because we get more for those and because we have a lower probability of getting those most competitive ones in the normal process.

Fax the letter and form back to us at 800-FAX-0095

You need to fax the Begging and Pleading letter and the Resporg Change Form back to us at 800-FAX-0095 at least a week before the number drops. If you have backordered more than one number, you should usually fax the letter and form for each number separately. They often go to different phone companies and come out of the aging process at different times. It’s OK to tell them what it spells, but if it’s too generic you might want to find a more obscure spelling and refer to it by that. The only exception is if they are the 800 & 888 versions of the same number and they come out of disconnect on the same day.

When you fill out the Resporg Change Form leave the middle section for the Previous Resporg blank. There are different codes and we need to make sure we have the right code which can sometimes change too. If they contact you directly and offer to help you accept it if it sounds like they can get you the number. You’ll still owe us the backorder fee if our efforts lead to you getting the number, but we don’t care what phone company you get it with as long you get what you need.

If you have any other questions about this the best way to get the answer is to post it here so we can make sure it’s clear for everyone. We want to go the extra mile and help you get the really best possible number for your business.

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