Blocking calls and limiting your calling area

You can limit your toll free number to any territory you want.

You can control the area of service with a toll free number. The normal areas of service are the continental 48 states, the entire US, the entire US and Canada or the US, Canada and a few territories in the Caribbean too. (The default for US companies is usually just the 48 states unless you specify otherwise.) But you can also select states or area codes individually as well. You can even go below the state or area code level but that gets a little trickier to set up and maintain.

Certain businesses only deal with customers in a limited area so they won’t get many calls from outside their area. Blocking those unnecessary areas is often a strategy for dealing with wrong numbers or misdials. Unfortunately though, voip lines and cell phones are tending to make those geographic assumptions incorrect. Today, your next door neighbor can have a cell phone or voip line from anywhere in the country. So we usually don’t recommend blocking calls from areas you don’t need unless it’s absolutely necessary because you’ll lose some local callers too.

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