Why do toll free companies require credit checks if you’re providing a credit card for payment?

toll free credit checks and credit cards for an 800 numberFirst of a credit card is a method of payment, not a guarantee of payment.
It may help to think of a toll free number as a “credit card.” It’s ultimately a license to charge phone calls instead of retail purchases, but other than that, it’s the same thing. If you can find a company offering credit cards at competitive rates to anyone over the internet without a credit check, I’ll pay your phone bill.
It seems obvious if you look at it from the company’s point of view.

You can always go to a non-competitive company like AT&T or someone charging two or more times as much per minute and per month if you don’t want a credit check. But you can’t expect a company to provide competitive low rates and not care about whether the customers they sign up are likely to pay their bills.

Another option is to use some of the enhanced voicemail services because some of them charge you upfront and just recharge your credit card when the account gets low. Those companies don’t care a whoot about who you are. That’s called pre-paid instead of post-paid, like most regular phone companies. We try hard to give you good options that are extremely competitive but we don’t handle the credit part so we aren’t the ones that get in hot water if people don’t pay their bills. So we are as limited by their company policies as you are. We are just trying to help you comply and get the service you want or need.

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    4 Comments »

    Roman says:
    April 9, 2008 at 6:38 am

    I’ve never had a credit check done on me. I use TelCan.

      Bill Quimby (678 comments.) says:
      April 9, 2008 at 3:32 pm

      Roman,

      Telcan is one of the enhanced voicemail services and they are also prepaid I believe. They have to be because they do so much internationally. They are a good service but they’re not really a regular phone company.

      Bill

        Trevor says:
        April 3, 2009 at 12:58 am

        I just placed an order and checked the status of the order and next to my credit card says deleted. I was just wondering what was going on.

        Trevor

          Bill Quimby (678 comments.) says:
          April 3, 2009 at 11:58 am

          Hi Trevor,

          It looks like Gloria already activated your number and sent you the toll free manual so I’m guessing you know everything is fine. It took me a few minutes to figure out what you were seeing. But I think it’s the link next to your credit card information in your profile that lets you remove your credit card details from the cart. So that is the link to delete your information, it’s not the status of your credit card. Heheheee….

          Let me know if you have any questions or need any help with anything else.

          Bill

            2 pings

            Questions filling out resporg change forms at TollFreeNumbers.com says:
            April 24, 2008 at 9:43 pm

            [...] physical address is the actual physical location if that’s different than the billing address. Your SSN or FEIN number is required by most phone companies today because you are paying for the service after it’s been [...]

              Using the Powernet Global (PNG) signup and transfer form at TollFreeNumbers.com says:
              May 8, 2008 at 2:55 pm

              [...] Employment Identification Number (FEIN) which as the form says, is required. This page explains why competitive phone companies need this information. I can follow up with the people who I work with if necessary but please give them a little bit of [...]

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