Ownership of your toll free number
I’ve written about selling toll free numbers but I haven’t written as much about the ownership of toll free numbers. Technically you own the End User Rights to your toll free number. You have the right to keep using it, to control and redirect it with whatever phone company you select for as long as you pay your bill to whatever company is servicing the number. If someone tells you that you can’t own a toll free number take a look at whether they have any vested interest in saying that, because they are often saying that because they want to rent it to you.
Then you have to ask them if they think Verizon owns 1-800 VERIZON. Or ask them if 1-800 FLOWERS Inc., owns toll free number 800 FLO-WERS. And if end users don’t own the number they’re using, and advertising who does? Then ask them what is the difference between owning the right to control and use something and owning it, because for all practical purposes it means the same thing.
Can it be taken away from you?
The fact that you own something doesn’t mean that it can never be taken away from you. You own a car, but if you don’t pay for parking tickets or any money that you owe on it, it can and will be taken away from you. And your right to transfer a number doesn’t supersede the servicing company’s right to get paid for their service. Hence one reason to reject a transfer request is for an unsatisfied business relationship.
Most phone companies consider it being on the phone bill as proof of ownership. That’s why one of the best ways to insure it’s yours and stays yours is to just check your phone bill each month. You may also want to use our Monitoring service that shows the status of it along with the phone company it’s with every month. That makes it easier to see your number and any of the other area codes too.
What does our Toll Free Birth Certificate™ mean?
The purpose of the Toll Free Birth Certificate™ is to show what name and address the number was originally set up under. It doesn’t prove that’s the name they’re in now. It simply shows what name it was set up under. The company you’re transferring it to can change it. But if you can show it was set up under your name, the transfer form shows your name and address, and the resporg history shows that it’s been active since then that definitely helps document your ownership, especially when you have your phone bills.
Keep it active, paid up and test it regularly.
That’s the best way to keep your toll free number secure and it’s not hard to do. Use it in your advertising or in something. Keep your bill paid, and don’t assume it’s automatically being paid or that it’s transferred if you’ve changed phone companies. And always test it before you start any new advertising. Those are the simplest ways to keep your number secure.
Oh, and make sure you know someone that knows what they’re doing in the toll free number business, that’s us. Our direct involvement in your use of the toll free number ends when we release it to your new company. But you know we are here and we’ll back you up. I’ve been in the toll free business for 14 years and will try to help you if you have a problem. If you have any concern ask right away. Waiting too long is a big mistake and can make it much harder to resolve it if there’s any issue.
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February 26, 2009 at 12:39 pm
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Don’t get trapped in the wrong 800 Service at TollFreeNumbers.com says:
August 28, 2009 at 12:24 pm
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