What are your business hours?

Why do we take calls until 10:30pm and sometimes later, even on weekends?

Because the definition of customer service is just being there for your customer or prospect when they need you. Good customer service doesn’t require great skills as much as it simply requires accessibility and a little bit of politeness. We also take calls outside of normal business hours because it’s usually easier to just take a minute and answer their question, than it is to try and keep track of it and get back to them during your primetime. I guess it doesn’t hurt that our industry is full of big companies with big company attitudes that have lost touch with that small company human approach.

We also take calls when we’re out of the office, driving, or just about anywhere except in a movie or meeting. If you reach Bill during the morning and he’s out of breath, it’s probably because he’s at the gym. And don’t be surprised if you hear children in the background, or in the car because they are never very far away, since flexibility and the ability to spend time with them is one of the reasons he’s organized this virtual organization like this. He enjoys helping customers and has kept that personal touch even as the business grew right along with his family.

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    Random Testimonials

    Testimonial 1607 out of 1850

    It is with great joy we have our new toll free number 888-US-CABINETS activated today! I want to thank you for your incredibly efficient web site to search for a toll free number that relates to our product, and for you and Rita's personable customer service! When we decided that 888-US-CABINETS is just the right toll free number for our e-commerce site www.DomainCabinetsDirect.com, the number was recently disconnected and was not available for another 2 months. You went ahead and reserved the number for us and in the first week that the number was available you secured its ownership for us!

    One would think THAT would be the end of your good customer service, right?
    Surprise! When we received the electronic activation package that came after, we found out that the package contains answers to any question that we may have in having 888-US-CABINETS activated. Following your 3 easy steps, we quickly decided which toll free carrier and which plan that suite our needs, and filled the attached form for the sign up. 3 days later, when we called to check with the carrier, they knew exactly that your web site and your service referred us and Domain Cabinets Direct's account was set up and the toll free service had already been activated! cabinet manufacturers toll free numbers

    Thank you again for everything and we highly recommend your web site and service!

    One extremely happy customer
    YAN ZHANG
    DomainCabinetsDirect.com
    888-US-CABINETS


    Testimonial 836 out of 1850

    Very Good service as usual.

    Gavan Farley
    American Market Entry Management Associates


    Testimonial 810 out of 1850

    I was totally lost. But after I did what you told me to do originally, everything simply fell into place. I cannot tell you how extremely helpful your "suggestion list" is to transfer the vanity number you secured for me. It gave me an easy opportunity to pick & choose / compare companies. And once I chose one, and mentioned you sent me, ...well, let's say I am glad I mentioned you. Also, they had very good things to say about you, and your working relationships with them.

    Thanks again.
    Willis Lomax


    Testimonial 1439 out of 1850

    I wanted to say how easy to use the tollfreenumbers web site was. I looked at many others but they were the best. I called and spoke to a customer service person and they were helpful and did not rush me at all. I got the perfect phone number for my books business 1-888-4SavonBooks. I would have never created this without tollfreenumbers.

    Brian A. Darby, Regional Sales Rep
    GUMDROP BOOKS
    1-888-4SAVonBOOKS


    Testimonial 278 out of 1850

    Thank you for your wonderful service. Your website is not only a commercial success but also very informative as well. I love my new number (888) HAIR-EXPERTS.


    Errol Tazbaz
    TransMed


    Testimonial 1682 out of 1850

    I really appreciate your customer service. You just saved the Seattle Art of Living from a big embarrassment and possible loss of hundreds of ticket sales. Your whole process was superb.

    1. You sent us a reminder email to call our toll-free number and make sure it was working (it was not-PNG had not processed it properly).
    2. You ANSWERED YOUR PHONE on a holiday weekend and RE-CONNECTED our service. (Wow!)
    3. You sent an email to the right person at PNG to get our problem solved more quickly.
    4. You just went out of your way to give super-great customer service.

    Our big event with Art of Living Founder Sri Sri Ravi Shankar is in just 5 days--and we have bus ads running all over town with our 1-888-MY ARTOFLIVING phone number on it!The art of living course for practical wisdom and peace of mind

    Thank you for fixing this as quick as you could and being an all-around great guy.

    Happy 4th of July!
    Lisa Longnecker
    The ArtOfLiving.org


    Testimonial 1297 out of 1850

    Thanks for all your help and taking all my phone calls regarding getting my new 800 # going. You have been a great helpand as I said before you know more than anybody I have spoken with at various venues. Thanks again Bill for all your help! Hopefully I will not have to bother you again!

    All good wishes,

    Denise Schafer
    dsschafer@msn.com


    Testimonial 820 out of 1850

    You're so fast that I can't imagine you already did it for me before I know it! You're sooooo terrrrific!!!

    Cezar Mancao,
    Pembroke Pines, FL


    Testimonial 49 out of 1850

    Thanks for your help Bill! With the 800 numbers going fast, your service was the solution! The new number you found us, 1-800-980-BARN is just what we wanted! Keep up the Great Work!

    Jim Fritsche
    EQ-Wine Covers Co.


    Testimonial 1633 out of 1850

    Track Media Group offers racing advertising for racers and fansYou guys are great. This was a great way to find the perfect number! The reps there on the phone were so nice and helpful (thanks Rita).

    Kandiss, Executive Adminsitrator
    Track media Group