Testimonial 100 out of 1964
Having read Bill's book, I called 1(800)MARKETER in hopes of having someone in a call center transfer me to someone else who would then transfer me to someone else who might be able to give me some information about contacting a company that held a phone number that I was interested in using for advertising purposes. I was obviously very impressed when Bill himself answered, and became more impressed as the call
continued: Not only did he answer my questions, but then provided me with a valuable service at a fair price, with no high-pressured upselling of any kind.
Aaron Dalton
Prestige Financial Services
Testimonial 1144 out of 1964
I was given your website address from customer service of a large telephone company with the instructions to use your site as a way to search for toll free numbers that are available. When I found a number I liked I was told to contact this large telephone company and they could register and activate the number. I had a quick question so I called TollFreeNumbers.com and talked directly with Bill. I was completely caught off guard with a live person answering within the first few rings, not the typical telephone company! Bill answered all my questions, gave great advice on using his website and hints of what I should be looking for with regards to my business. Being a small company and trying to save money, later in the day I called the large telephone company to get clarification on their pricing. I was informed it would take several days and also not previously mentioned there was a $20 activation fee.
Bottom line is TollFreeNumbers.com had my toll free number setup for $49.95 and was completed and working in less than 8 hours. (The majority of that time was looking for a number I liked. Order, activation and tested working in less than 2 hours)
Large Telephone company would have taken a minimum of 2-3 days, $20 setup fee, $23 per month, and .05 cents per minute usage. Second large phone company has not returned a call to let me know if they can forward the toll free # to a cell phone.
This testimonial was written a week after activation by TollFreeNumbers.com.
I have my toll free number already printed and in use and would still be waiting for a call back from the "big guys." I can not think of anything you could have done better. Keep up the good work!
Wayne Pehrson
Sandia Peak Realty
Testimonial 1911 out of 1964
TollFreeNumbers.com really helped me to find the best available toll free number for my company. They were understanding to my business needs and offered very good rates to get me started. 
They offered quality and fast customer service. I would recommend TollFreeNumbers.com to anyone who is looking to set up a toll free number for their business!
Muhamad Faroqui
Malak Designs
Testimonial 1680 out of 1964
I really appreciate your customer service. You just saved the Seattle Art of Living from a big embarrassment and possible loss of hundreds of ticket sales. Your whole process was superb.
1. You sent us a reminder email to call our toll-free number and make sure it was working (it was not-PNG had not processed it properly).
2. You ANSWERED YOUR PHONE on a holiday weekend and RE-CONNECTED our service. (Wow!)
3. You sent an email to the right person at PNG to get our problem solved more quickly.
4. You just went out of your way to give super-great customer service.
Our big event with Art of Living Founder Sri Sri Ravi Shankar is in just 5 days--and we have bus ads running all over town with our 1-888-MY ARTOFLIVING phone number on it!
Thank you for fixing this as quick as you could and being an all-around great guy.
Happy 4th of July!
Lisa Longnecker
The ArtOfLiving.org
Testimonial 647 out of 1964
I really appreciate all you and your staff have done for me to get my toll free number activated. I ordered it on a Sunday night from your search list, and it was working Monday by noon. When I next ordered an expiring toll free number, the commincation from your staff was prompt and informative. It has been a pleasure dealing with your company and I will recommend it to others.
Joe Dorsey
mauicondoinparadise
Testimonial 1173 out of 1964
I was so impressed that when I called with a question you were there to answer it! I activated our new 877 number and called it right away and it worked great. Thanks for the prompt and easy service set-up.
Bruce Krueger
Western Realty Group, Inc.
westernrg.com
Testimonial 533 out of 1964
I wanted to let you know that I found your service incredibly easy to use and straightforward, especially when compared to the other sites out there... so, thank you for that.
Thank you again.
Sincerely,
Prashanth
Testimonial 1231 out of 1964
I was extremely happy with your service. You were always very prompt with your responses and you got me exactly what I needed.
sincerely,
susan mager
SusanMager.com
Testimonial 1870 out of 1964
Gloria,
Thanks for the personal touch. I applaud both you and Bill for taking the time to personally handle my calls and delivered a vanity number to me within 24 hours.
I have searched many numbers over the years on you system, but never purchased.
Thank you again for your exemplary customer service.
August Blass, CEO
Walnut Creek, CA
National Loan Auditors
Testimonial 413 out of 1964
Thanks for the excellent service and solutions to my 800 needs. Prior to talking with you, I knew nothing about the business of 800 vanity numbers. You helped make it easy and now I own a slick new number!
Thanks again.
Marcus
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Bill Quimby (610 comments.) says:
August 8, 2008 at 12:28 am
PS. Please don’t ask us to extend this sale or to change the price on any numbers that you ordered recently. That’s not how sales work. I gave everyone notice that we were having a huge sale on 8/8/8 in a post exactly one month ago.
We figured we try to set a record for number of regular activations within one day. Also please don’t try to use do more than 8 by using different names. That would just be taking advantage of us. If you get 8, you’re saving almost $350 already!
Bill
chip says:
August 8, 2008 at 7:11 am
Your marketing to me worked… however, the activation webpage… for your promotion day… is not able to allow for address entry ! have a number that shows ‘available’.. but can’t finalize the transaction ONLINE! u gadabe bummed… lmk what to do… -Chip
Wayne Carter (1 comments.) says:
August 8, 2008 at 8:29 pm
Trying to activate 3 numbers…
I may have invertedly hit the activation button but then tried to go back and activate three numbers and it wont let me…
Patrick A. Daniels says:
August 8, 2008 at 11:50 pm
What a great sale idea.
I have no present need for a number, but I forwarded your sale info to a friend.
Thank you kindly.
Pat and Alexis Daniels
Long Beach, CA
Dan Pueppke says:
August 9, 2008 at 12:20 am
Hey Bill,
I have four or so numbers that I got from you about a year ago and was excited about your promo email that you sent. I too tried to activate 877 mygword and 888-4ecoist and although they showed available they would not activate. It said they were recently available but taken. Did they get “grabbed” by your system when I searched and that is why I couldn’t get it? Disappointed that I didn’t even get one number on your promo. Drat!
Best Regards,
Dan Pueppke
Dan Pueppke says:
August 9, 2008 at 12:41 am
Amazing, now one # shows as available. I wonder what happened, some system reset?
Dan Pueppke
Bill Quimby (610 comments.) says:
August 9, 2008 at 1:21 am
When you do a search it puts a temporary hold on the numbers that it finds available. If you search again within two minutes or so they will show as unavailable. It sounds like that’s what caused tt one to pop back.
You may also be running into issues with the Cached database. See http://www.tollfreenumbers.com/cached if you’re looking at the 800 watch results versus the Instant 800 Lookup.
Correction, the system is down for about 25 minutes around midnight (EST) from 11:55pm until 12:20am. That is to preserve bandwidth for backorders that we’re going after and because most queries right after midnight time out and even if you got something our signup process isn’t fast enough to actually get it if another resporg is trying to get it. This caused problems for some people in the past. So we disable the Instant 800 Lookup for a few minutes. It used to say that it was disabled. But if the system doesn’t get a positive response to a number that was available in the monthly database it’ll say it was available but was taken recently (meaning since the beginning of the month). I think that’s whay you were actually running into.
Bill
Ken Post (2 comments.) says:
August 9, 2008 at 2:10 am
I tried to activate 800 980-8004, before 11:59 PM PST, I clicked the instant activation after the search said it is available, then I clicked the larger red text that mentions the special $8.88 deal but could not find anywhere on the website to do the activation. Now that is past 11:59 PM PST, I figured out the the button was on the previous web page, but off the screen. I kept clicking the larger RED TEXT that was boldly sticking in my face. That got me nowhere. Finally, after midnight, I found the button to register.
Ken Post (2 comments.) says:
August 9, 2008 at 2:14 am
I also tried to reserve 9808004, but just get an error when I try to reserve it.
I used you service a couple of years ago and was very happy with the whole process.
Bill Quimby (610 comments.) says:
August 9, 2008 at 11:16 am
Ken,
We’re in NY so the time was in Eastern Time. I didn’t mention that here but that’s what we always use. I’m sorry you didn’t realize that.
I started to write out an answer to the people that were asking to be let in afterwards and decided to post it seperately so it wouldn’t get lost in the comments down here. It’s link above as well as in blog above this post.
The bottom line is that we run this business very straight. We don’t haggle over prices or bend the rules. It’s not because we don’t like you, but because we do like you. I hope that makes sense.
Bill
James Cordeiro (1 comments.) says:
August 10, 2008 at 9:00 pm
This is the best 800 number service on the internet. Bill and Rita have always been of GREAT SERVICE to me. Bill
always answers the phone when you need him.
There isn’t a day that goes by that I don’t refer 800 MARKETER to everyone.
Jim Cordeiro
Sedona, Arizona