Cutting In Line

One of the reasons for the aging process is to allow the end user of reactivate the number if they still want it, before it goes back into the available pool and is up for grabs for anyone else to get. That’s the principle behind the Cutting In Line process. If you get the old owner to sign off on the number you can get the number before it comes out of the aging process. It’s definitely not easy however, to get the old customer information, to track down the old customer, and get them to sign off on and release the number.

This can be a very difficult process and is only appropriate for really important numbers, or situations where you need the number faster. See the Cutting In Line section for more information.

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    Matt W. says:
    October 3, 2007 at 9:18 pm

    I placed a backorder on a very desirable 800 number in disconnect with Broadwing. I attempted to gather some customer information as part of Cutting in Line, following some of the tips. The tips worked to some extent, and yes the process is quite difficult. Broadwing evidently was acquired / merged with another company. The service rep. stated it looked like the # was with a resale company, Telecom. I attempted to confirm this with a 2nd Broadwing customer rep. Both rep’s wanted my callback information and one said a supervisor was necessary to research this as they were not finding the number under their service. The second rep. did additional research and called to say it simply was not with them; it was listed as ‘disconnect’, but she thought it must have been released into the pool already because it was not associated with any phone service. A call to Time Warner / Telecom was not returned. Even if the number is with Telecom, I would have to go through the whole process of getting the end-customer information. Bill is always available to take a call, and he helped with this process. Thank you -Matt W. P.S. the # is coming out of the pool soon, so at this point I will just take my chances and wait and see!

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