Comments on: We’re really an “internet search service” rather than a phone company http://www.tollfreenumbers.com/aboutus/the-only-internet-800-seach-service.html 1-800 Toll free number search program to locate vanity 800 numbers Fri, 21 Nov 2008 13:12:21 +0000 http://wordpress.org/?v=2.1.3 By: Bill Quimby http://www.tollfreenumbers.com/aboutus/the-only-internet-800-seach-service.html#comment-475 Bill Quimby Thu, 10 Jan 2008 19:28:29 +0000 http://www.tollfreenumbers.com/aboutus/the-only-internet-800-seach-service.html#comment-475 Another way that I just realized you can tell this is an internet service is that, the only way to do searches, or to place orders is online. And it wasn't until I was listening to Rita answer a couple calls that I also realized that the second question we ask is almost always, "Have you been to our website." The first question is "How can I help you?" and it's funny that almost no matter what they say, the second question for any new prospect is almost always to ask if they've been to our website. That's not as much the case for existing clients asking about how to transfer their number or other post sale issues. This isn't scientific or cast in stone by any means, but it does reinforce the fact that we are first and foremost, an internet service.<ul></ul> Another way that I just realized you can tell this is an internet service is that, the only way to do searches, or to place orders is online. And it wasn’t until I was listening to Rita answer a couple calls that I also realized that the second question we ask is almost always, “Have you been to our website.”

The first question is “How can I help you?” and it’s funny that almost no matter what they say, the second question for any new prospect is almost always to ask if they’ve been to our website. That’s not as much the case for existing clients asking about how to transfer their number or other post sale issues.

This isn’t scientific or cast in stone by any means, but it does reinforce the fact that we are first and foremost, an internet service.

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