Cell Phone Basics

This is just about the basics of pointing a toll free number or 800 number to your cell phone. There are a lot of good reasons why millions of people point their vanity 800 numbers to their cell phones. And we’ve made a whole section about toll free numbers going to your cellular phone number. It doesn’t matter what phone company you use or what type of cell phone you have. See http://www.tollfreenumbers.com/800-numbers/cell-phone for much more information

    Calling your cell phone company is a mistake

    Don't Call your Cell Phone Company for an 800 number

    Many people make the mistake of calling their cell phone company and asking them about toll free service. The cell phone representative usually looks at them like they have three heads because they don’t have a clue about toll free service and they usually say it just can’t be done.

    The truth is of course they can, but it costs them a little bit more and their goal is to sell more phone lines. They also want to make you think you have to stay with them for everything. Plus the entry level representative you talk to at most local phone companies really doesn’t know that much about toll free service and doesn’t want you to look bad. So they usually just say it can’t be done instead of they don’t know how or that their company won’t do it.

    The good news is that you have a choice

    You don't have to use your cell phone company to send toll free calls to your cell phone

    You don’t need to use the company that provides your phone line to get the toll free calls to your phone line. This is one of the common toll free mistakes that people make, thinking they have to get their toll free service from the same company that provides their physical line. Not only do they not have to get their toll free service from their local phone company, they are usually one of the worst options, being more expensive, harder to work with and more restrictive.

    Any phone company can send the calls to any local number. Otherwise your phone probably wouldn’t be very good if only customers who use that same company could call you. Any company can send local calls to your local phone company and any company can send toll free calls there too. To any non-toll free number (the only restriction is that you can’t point a toll free number to another toll free number).

    That means if the company providing your local number or phone line doesn’t want to provide toll free service or is just clueless, you have a choice! And your ability to change toll free service companies is more important than most people realize or the company selling you service wants you to believe because that’s what keeps them honest.

      Comments4 comments

      3 Reasons why they won’t go to a cell phone

      Reasons they don't want to provide toll free service to a cell phoneThere are 3 main reasons many phone companies don’t want to send toll free calls to a cell phone. It’s not really that they can’t but there are several reasons why they don’t want to terminate toll free calls to a cell phone.

      I should also mention that although some companies say they don’t go to cell phones if you don’t tell them it’s a cell phone they may just go ahead and do it. I know AT&T for example used to have a policy against it, but some representatives admitted that they know some people are doing it. And with number portability it’s probably very hard to tell the difference. There may also be an advantage to using a phone number that was originally transferred from a land line.

      1. It costs more to terminate calls to a cell phone

      The company providing the local line receives a small fee from the long distance company completing a call. Cell phone companies are usually tier C numbers which may mean a slightly higher rate per minute. (C doesn’t stand for cellular, but it might be easier if you remember it that way)

      Tier A usually means the largest incumbent phone companies. Tier B is for slightly smaller phone companies or the phone companies out side of the major markets. Tier C is usually the very smallest rural phone companies, cell phone or voip phone companies, etc.

      2. They don’t get any outbound long distance

      You obviously can’t change the outbound long distance on a cell phone and phone companies always want to sell you long distance service. Toll free service is like an accessory to most phone companies and they don’t want to sell you just the accessories if they’re not selling you the dress. I guess they make more money on the dress or on the combination than on just the toll free service by itself. This is sometimes called Toll Free Only, or “Stand Alone” Toll Free Service.

      3. They are usually smaller customers

      There are probably some exceptions but you probably wouldn’t run that big of a company pointing all of the toll free calls to your cell phone. When I ran my business by myself I could do this, because there wasn’t anyone else. But it’s hard to imagine a big company forwarding all of their calls directly to one person’s cell phone. Enhanced voicemail services can send calls to different people on cell phones but that’s something else.

      Anyway there certainly are good companies that can send your toll free service to a cell phone and we can give you several, but it’s also important to understand why many regular phone companies don’t like to or won’t do it.

      Even if you don’t want to point your toll free number to a cell phone it’s good to have that capability, because it gives you a lot of flexibility. You never know what’s going to happen and if your building has a flood or the power goes out, or you just get sick or break a leg and need to work from home for a while, having the option of sending your toll free number to your cell phone gives you a lot of flexibility.

        Comments2 comments

        Pointing your 800 number to your cell phone can save you money

        800 Numbers are great for new businessesIf you’re getting a toll free number because starting a new business keep in mind that you don’t have to have a separate business line, especially in the beginning. You may think you need a separate line for your business, but many people are able to start their business with a toll free number, going to their cell phone and then change the ring to number once they get things going. That way you can wait a few months before spending the extra money for a separate business line, not to mention the convenience of your cell phone.

        It always takes longer and costs more than you think it should in starting a new business. So why should you have to pay the $25 to $40 a month for the separate phone line until you’re sure you need it. You can probably put that off for at least a few months by pointing the toll free number to your cell phone until you really get things going and need it. And it always seems like there’s more crazy hours and running around to do when you’re getting a new business started. So having your toll free calls on your cell phone may be a real benefit too.

        Pointing a toll free number to your cell phone can also give you some of the benefits of distinctive ringing even without technically having distinctive ring service. That’s because most of the people that call your cell phone are probably already programmed into your phone and may even have their own separate ring tone. So if you answer the default ring with a business voice or greeting, there’s a good chance that’s a business call.

        There are 3 more ways to recognize calls from your 800 number if that’s important but using your cell phone and the Caller ID is the simplest way.

          Comments3 comments

          7 digits on a Cell Phone

          800-GO-Budget rental trucksIt’s not all cell phones but some and even a few voip office phones analyze the number before dialing it and don’t put numbers with more than 7 digits in the body through. This can be a consideration when evaluating different vanity number options, but don’t get too hung up on it. It’s not as much of an issue as most people assume it would be.

          Most callers realize the problem when the call doesn’t go through, look at the display. They back up a couple digits and hit send. There is no statistics on this but I can tell you from personal experience with an 8 digit phone number, and being in the vanity number business if callers can’t get through on my phone number they’d tell me.

          There aren’t any statistics, but the number of large advertisers that use numbers like 1-800 PROGRESSIVE or 1-800 GO BUDGET prove the value of memorable numbers far out weighs the difficulty some cell phones have with the extra digits.

            Comments1 comment

            A good company for Forwarding to a Cell Phone

            PowerNet GlobalOne of the best options we often recommend for forwarding your toll free service to a cell phone is PNG (Power Net Global).

            We include the resporg change form for PNG in the toll free manual we send you after the activation. Their rate is $2.99 per month and 3.9 cents per minute even to a cell phone. There are other companies that talk about slightly cheaper rates, but they won’t go to a cell phone for that. PNG is good because they’re no more expensive for a cell phone or voip line.

            All you need to do to set up an account and transfer your number is fill out the PNG resporg change form and fax it in to the number on the form, with any existing phone bill or utility bill (in the same name and address). If you include a phone bill most accounts are set up within two business days. There is more information and instructions and a link to the form at http://www.TollFreeNumbers.com/png

              Comments4 comments

              Random Testimonials

              Testimonial 1493 out of 1983

              When you helped us get our number several years ago you insisted we secure the domain names 1800reallaw and 800reallaw. Though we have not used them we have dutifully renewed them because of your initial insistence to do so. We recently expanded the use of 1 800 REAL LAW and almost accidentally and to our surprise found many competitors camped out with pay-per-click links to their websites on the Network Solutions page announcing that our site was "under construction" parking page.

              We have likely lost some business to these guys but it is very fixable. But more importantly, if you had not insisted on the domain name acquisitions they probably would have purchased them and all of our TV advertising budget would have helping their site not ours. We're so glad we listened to your advice.

              By this time tomorrow their links will be a thing of the past and any forwarding will be to our website. We can decide later if we want to make a specific 1800REALLAW site.Norris Injury Law, 1-800 GET REAL

              Good to see you are still doing your thing. Thanks again for your help.

              Robert McKim Norris, Jr.
              Norris Injury Lawyers, P.C.
              norrisinjurylawyers.com
              (and soon 1800REALLAW.com too)



              Testimonial 867 out of 1983

              My experience was good with getting a toll free number. I found choosing one to be difficult and chose from the wrong list of numbers which delayed getting one. Your selection is amazing and gave options I had not thought of.

              Scott Kuhagen



              Testimonial 1540 out of 1983

              Wow, this company did a great job, and made it simple to create a toll free number. The best part is that it was up and running within seconds. Now all I have to do is to transfer this to a carrier of my choice. Thank you Toll Free Numbers .com.fractional ownership real estate company in Myrtle Beach, NC

              Kurt Scrivens, President
              East Coast Fractionals



              Testimonial 1059 out of 1983

              I'm pleased to refer customers simply because I know you do a great job, are honest and fair in all your business and continually see that in all your correspondence, and will treat both customers and friends right. You are a valuable resource that I am more than pleased to recommend. That's my reward. Appreciate it, though.

              All the best,
              Jeffrey Dobkin



              Testimonial 575 out of 1983

              I loved the ease of website and its professional appearance. The talking guy was cool. Also when I called you answered the phone. a real person. Also Rita e-mailed me whithin an hour. You guys are awesome.

              Thank you again.
              Bill Lynch, Director
              The Heartman Center



              Testimonial 974 out of 1983

              A rather amazing service. I used your power lookup to come across a number which would work for me - 1-877-88BLOGGER - and the setup and activation occured in less than 5 minutes. Excellent quality work!

              Jeff Rush
              My Blog Can Beat Up Your Blog



              Testimonial 536 out of 1983

              At our Cruise Holidays cruise travel store, we use the telephone extensively to help guests find the perfect cruise vacation. A toll-free number is very important for us and your website is the quickest way to find and reserve a number that is easy to remember. In addition, your guidelines when assigning the number to a telephone company are complete and invaluable.

              Rob Clabbers
              yourcruiseholidays



              Testimonial 1075 out of 1983

              Thank you Mr. Quimby for all your help! I never would have gotten the numbers I have had it not been for you and your outstanding website!!

              Thanks again,

              Keyvan Emdadi, CEO
              EzTollfree.com
              1-888-KeyvanEmdadi



              Testimonial 344 out of 1983

              Your web site is very informative. You have inspired me to take a second look at my site and possibly make some changes and add more information for my customers. I appreciate that fact that I got a live person when I called and you were very helpful.

              Brien Gittens, LLC/CEO
              The Voting Group



              Testimonial 914 out of 1983

              Thank you for how you REALLY take care of your customers. I called you all frustrated at something I did not understand and you personally took care of
              all my problems. You made it work for my benefit. Thank you again... and again!!!

              Truthfully,
              -Polly Kristinsson